Trouble receiving our own email newsletters with VerticalResponse
We use VerticalResponse as our email service provider, and send our newsletter out through them.
We cannot receive any of our own newsletters sent from the VerticalResponse server at any of our email accounts here.
I've pasted below the email from support at VerticalResponse responding to our request for help from them:
Sometimes your email delivery can be affected by "blacklists," which are
lists of IP addresses of known spammers or servers that could be a potential
spam threat. If an IP address is on the list, the email may have difficulty
being delivered to your recipients. We recommend contacting your IT person
or email admin to whitelist us.
You can pass this along to your IT Department or Email Admin and they should
be able to adjust your filters to allow emails from our VR domains and IP
Ranges to pass through.
From domain - mail.vresp.com
Bounce domain - cts.vresp.com
VerticalResponse IP ranges:
Please feel free to contact us if you have any additional questions.