One of the nameservers is not responding

Avatar
  • Answered
Hi all, i added a addon domain yesterday following your guide...my domain name is registered with an Italian registrar and pointing to the ip 74.124.210.242 (ping is ok) , but i can't reach my website from my browser...the report of intodns.com tell me:
ERROR: One or more of your nameservers did not respond:
The ones that did not respond are:
74.124.210.242
what's wrong with this?
Avatar
JeffMa
Currently, our systems team is aware of issues with the nameservers that may effect some customers. I do, however, see your site responding without any issues because ns2.inmotionhosting.com is responding just fine. The reason your site may have been showing as down can be due to propagation which can take up to 24 hours depending on your ISP. It is, however, working fine for me here.

As the reasoning for multiple nameservers is for redundancy, ns2.inmotionhosting.com will respond normally causing your website to operate correctly. I have also made out systems team aware of the issue with your DNS records not being in ns.inmotionhosting.com in which they will be able to take a further look at the issue.