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Hello jrh2304, Thank you for your question. Here is a link to our getting started guide for email, where it explains email settings. After you have your email settings, I recommend following our guide on configuring email an iPhone. If you are using IMAP, then you must also Sync your IMAP folders If you are still having issues, you may want to contact live support so they can review the logs in real-time for connection issues. If you have any further questions, feel free to post them below. Thank you, -John-Paul