Blank white screen
heartlandpetbeds.com
I processed an order through my site for the first time today. I purchased a product like I was a customer. The order went through and I received an email from Authorize.net.
However,
As the customer,after I entered the card information and hit continue all I received was a bright white blank screen.
No:
Thank-you for your order, nothing.
Please advise.
Simon
UPDATE:
it appears that I am missing the checkout sucess php.....and there is an error message about line 39.
UPDATE #2.
It appears that I may have the same problem I had last week when you folks had to add back-in the CHECKOUT>PHP.MAINTENACE.
There is aa checkout-old and a checkout.
The new checkout is missing the:
success php
and
manual php.
I don't want to mess anything up.
I processed an order through my site for the first time today. I purchased a product like I was a customer. The order went through and I received an email from Authorize.net.
However,
As the customer,after I entered the card information and hit continue all I received was a bright white blank screen.
No:
Thank-you for your order, nothing.
Please advise.
Simon
UPDATE:
it appears that I am missing the checkout sucess php.....and there is an error message about line 39.
UPDATE #2.
It appears that I may have the same problem I had last week when you folks had to add back-in the CHECKOUT>PHP.MAINTENACE.
There is aa checkout-old and a checkout.
The new checkout is missing the:
success php
and
manual php.
I don't want to mess anything up.
I have ensured that the two missing files (success.php and manual.php) are in the proper folder.
Your next full order tests should display a screen after the order processing.
Best Regards,
Scott M