Why was my sent email returned?

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  • Answered

I've sent a mass email and one recipient bounced back. My question is did the rest of the recipients get the message? It doesn't show up in my sent emails!

Duplicates 1
I made made a typing error in the email address it was returned --How can I correct the address
John-Paul B
  • Answered

Hello Teresa,

Thank you for contacting us a returned email from a mass message. Typically, all the failed emails will be returned or bounceback one at a time. So, one returned email means only one failed.

You can also check your email log for records of the transmission or additional clues.

Thank you,