domain name transfer

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I have received an email that my domain name transfer is done. It is However, I still see the domain name on the server is and I can't add to addon domain name, it shows the error that this domain name is owned by another user.

Could you help
Hello sharonhu, A domain transfer simply changes the registrar for the domain, but does not change where the domain is pointing. To change that, you simply need to change the nameservers to which your domain name is pointing. I have an article here to help you do just that. Changing domain name servers If you are going to point to our nameservers, you will want to point them to: Best Regards, Scott M