Basic Web Form / Contact Form?

  • updated
  • Answered
We have used (as recommended on the InMotion Support page) for over a year.  Though we hadn't even logged into our account for a couple weeks, it stopped working on all of our sites on our account in the past few days.
InMotion support rep said the Support page had old/outdated info, but refused to provide current info or help us resolve the problem.  We didn't do a single thing to make it stop working across multiple sites.

Apparently old/outdated info:

Is there a basic web form that InMotion will support, since NMS FormMail is apparently no longer supported?

Arnel C
  • Answered

Hello Rick Jones,

Apologies for the issues with the issues of FormMail.  To my knowledge, we have not discontinued the ability to use FormMail.  However, it is possible that updates to the server may have caused issues with the requirements of FormMail.  There is a debug command that may help you determine the cause of the application's problems.  

Check out this link:

Unfortunately, we cannot help with coding issues in general.  However, I do hope that this may help point in the general direction of the issue.  Make sure to post in the NMS community as they may have already encountered the same problem.

I hope this helps to answer your question. If you need further assistance, please let us know!

Kindest regards,
Arnel C.