I can't get into my Email

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  • updated
  • Answered
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IMH Support Agent 1
  • Answered

Hello Naomi,

Thank you for contacting us about issues getting into an email account. As a test, try logging into Webmail. This will let you know if your username and password are correct. If it is not working, I recommend resetting your email password in cPanel, you do not need to know the original password to change it there.

Thank you,

John-Paul