cPanel restore is not working

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Hi - I have a new site and I'm trying to restore a backup from my old cPanel site. It stays blank for a long time (presumably uploading the file). Then I get this screen, but there's no restore that ever happens.Is the restore done serverside? Is there a local javascript being blocked by my browser?

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anonymous
  • Answered

Hello and sorry about your issue. Unfortunately, I have to recommend you contact Live Support for further assistance as we do not have access to your account.