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Email asking for credit card photo

Przzz 1 year ago in Other / General Information 0
Hi, i just purchased your "Power" Shared hosting plan
I called the sales departament to verify my account, everything went ok but then i got an email asking for a photo of my ID and Debit Card, is this normal or is it some kind of phishing?
Hello Przzz, Thanks for your question about the verification process of a sale. This is a normal request for verification of identity for purchases. They do the ID Check to prevent fraud. You can call into customer service if you have any further questions. You can contact the Customer Service department (Billing) using the contact information here. If you have any further questions or comments, please let us know. Kindest regards, Arnel C.