The email address that I setup is not receiving messages

  • Answered
I keep getting bounce-back messages to the recent new email address that I created on my domain.

It says "The recipient server did not accept our requests to connect."

Please help.
Hi, we-adore. Thanks for posting your question regarding the email bounce back error you are receiving when sending emails to the new account you set up. I'm sorry to see you are experiencing issues. I recommend you review our guide on How to Troubleshoot Problems Receiving Email to diagnose the issue. If you need further assistance with this, I would advise you contact our Live Support for help. Sincerely, Carlos E