Mailbox Usage/Quota seems high

  • Answered
Hi - between my "Inbox" and "Sent" folders I have 125 emails, none very long and none with attachments. "Draft" "Trash" and "Junk" folders are all empty. Yet my mailbox Usage/Quota is 246 megabytes; why is it so high? Thanks.
Hello Joetuc5,

Thanks for the question about the Mailbox Usage/Quota. You are able to change that quota if necessary in the cPanel. The total usage of space includes the attachments on the emails. So you could have 2 emails and due to a large attachment take up all of the allotted quota. The quota also includes sent emails, trash and junk. I hope this helps to answer your question, please let us know if you require any further assistance.

Arnel C.