Problem to receive emails

  • Answered
Error message:

Reporting-MTA: dns; red

Action: failed
Final-Recipient: rfc822;[email protected]
Status: 5.0.0
Remote-MTA: dns;
Diagnostic-Code: smtp; 550 Access denied - Invalid HELO name (See RFC2821
Hello netvolt, Sorry to hear you are having issues with your email client. Searching our Support Center for the term '550 Access denied - Invalid HELO name' brought up our article named Invalid HELO name (Email Authentication). Visit that link for information on how to correct the issue. Kindest Regards, Scott M