Email Trace not working
I recently signed up for shared hosting here. I reviewed the info inmotion provides about cPanel "you can take advantage of all of the features cPanel has to offer." I assumed Email Trace would work since it's part of cPanel and worked at my prior host in shared hosting. Much to my surprise, I couldn't see anything in the trace. I contacted tech chat. They said it's only available to dedicated and VPS. So does shared hosting have this "full feature" or not? This is the second time I've posted this as the first time it has mysteriously disappeared.