Wordpress Theme installation errors

Avatar
  • Answered
I purchased a theme from Themeforest called Avada which has over 200k sales so it is well coded. I upload the theme as usual but I get this warning message: http://i.imgur.com/7etb71D.png after installation. After Googling for a while I found these forums: https://forums.modx.com/thread/86500/warning-error-while-sending-query-packet-pid-644093-in-on-line and http://stackoverflow.com/questions/30753674/error-while-sending-query-packet both indicating that this is an issue with the max_allowed_packet setting for MySQL and that I need to increase the max_allowed_packet size in MySQL, to allow for a larger INSERT to be sent.

Also I do not know why I am getting the header issues also. Thanks.
Avatar
IMH Support Agent 5
Hello, Jim. As far as I know, we have not heard back from the original poster as far as resolution for this issue. It's always possible the theme could be conflicting with plugins or other configuration. I advise running through some common WordPress troubleshooting techniques and consider checking for PHP errors.
Avatar
Arn
Hello, Apologies for the problem with the WordPress theme issues. I also googled the issue and I found a slightly different forum post, but they basically suggest the same thing. You can easily edit the PHP.INI file local to your installation. The file is normally in the PUBLIC_HTML folder. Click here to see a tutorial on how to make changes. If you find that you don't have one, then you can easily have one loaded by simply doing the following steps: 1) Login to cPanel 2) Go to the Software section and click on PHP Configuration. Choose a php version (5.5 or higher) and then click on UPDATE This will add a copy of the default PHP.INI file to your installation. The file may be in the PUBLIC_HTML folder. If your WordPress installation is in a different folder, you can make your php.ini file recursive (meaning that it will affect all subfolders under public_html), or you can copy the file into the folder where your WordPress installation exists. As for the "headers already sent error" , check out this post from the WordPress Support Forums. They appear to have addressed this issue. I hope that helps to answer your questions! If you require further assistance, please let us know! Regards, Arnel C.