I can't open my website. How do I get this issue resolved?

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when i write url to open my site .google say this webpage is not available (ERR_CONNECTION_TIMED_OUT)what should i do to resolve this issue
Hello, Thank you for contacting us about a "ERR_CONNECTION_TIMED_OUT" message, when accessing your website. Since I could not locate an account on our server, I recommend contacting your Hosting provider. This is to verify they are not experiencing any server issues, etc. Next, perform a Ping/Tracerout test. This will provide specific evidence into your connection to your server. Let us know if you have any further questions. Thank you, John-Paul