I can send mail from an account but cannot receive

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I am unable to receive mail at an account I own but can send without problems. I have had the account for several years and one day it seemed to just stop receiving.
Usually I check the account through gmail but on the weekend it stopped working I checked the webmail section of the mail host directly via my samsung cellphone.
Hello Rae, Thank you for contacting us about issues receiving email. Here is a link to our guide on How to Troubleshoot Problems Receiving Email. You should also review the mail logs for any record of the emails, or errors. Let us know if you have any further questions. Thank you, John-Paul