Dedicated Servers FAQ

Frequently Asked Questions

What kind of connection will my server have to the Internet?

On average your server will automatically connect to our network at 100Mbps. For our Commercial Class server, we have the option to increase that to 1Gbps for an additional monthly fee. The network you are connecting to is fully redundant with multiple bandwidth lines equaling over 30Gbps.

How many mail accounts can I have on my server? What software is included for mail?

You are able to create as many IMAP or POP email accounts as you would like! Features such as Auto-Responders, Forwarding and Aliasing is also unlimited. All servers currently use Exim to send and receive email.

How much bandwidth is included with each server and how is it metered?

Each server has a set amount of bandwidth that can be used each month. We only count outgoing bandwidth. Incoming bandwidth would not be counted against your monthly usage.

How many websites can I host on a dedicated server?

Our servers support an unlimited number of websites, parked domains and sub-domains, as long as you are within your allotted resources.

Do you offer backup services?

The best backup solution we offer for our Dedicated servers are large capacity HDD drives that can added for a low monthly fee as a backup drive to store your backups. Another option is to have our Managed Hosting team setup an automated backup script to send the backups to a 3rd party storage solution of your choice. For more details chat with our Sales team.

What happens if I run out of space on my hard drives?

We offer many different hard drive upgrade options. You have the ability to add in backup drives, additional drives for just storage space or swap out your primary drives for larger capacity drives. All options have additional costs, please contact sales for pricing and options before you setup your server. For more details chat with our Sales team.

What type of RAID do you offer with your servers?

Some of our servers come pre-installed with RAID and can be changed to offer different RAID options. The Elite and above can support RAID 0 and 1, while any of the CC servers can support RAID 0, 1, 5, 6 or 10.

What brand of server hardware do you use?

We use 100% premium Dell and Lenovo certified servers and addon hardware. These servers are factory tested under stringent conditions to ensure they are running at the maximum efficiency.

What software can I install on my dedicated server?

With root access you can potentially install any software on your server. If it requires a license you would be responsible for purchasing and applying the license. Some software/programs require a Windows based server, which we would not support as we are a Linux only hosting provider.

How do I add websites to the server?

There are two options: One, you can add each domain and website directly through your main cPanel and all sites would be hosted through the primary cPanel. Two, you can create account packages through WHM and add domains and websites to those packages creating a separate cPanel for each new website. The choice is yours. You can also use our Managed Hosting services to have this done for you. For more details chat with our Sales team.

Will I have root access to my dedicated server?

Root access can be easily requested and granted within seconds through AMP (Account Management Panel) once your account and server are fully provisioned.

How often do you monitor the Data Center and servers?

Our servers, network and Data Centers are monitored 24/7 365 by on-site and in house employees.