Please I see a message that I haven't paid the yearly fee, but it seems I have paid?

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Please I see a message that I haven't paid the yearly fee, but it seems I have paid from the email you sent me? Can you please check? Please I don't want my website to be shut down thank you 

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JT S.
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Hello and sorry for your trouble. However, you'll need to contact our Live Customer Service for further assistance. We don't have access to your account on this medium.

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JT S.
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  • Answered

Hello and sorry for your trouble. However, you'll need to contact our Live Customer Service for further assistance. We don't have access to your account on this medium.