Add Additional Admin Account

  • Answered
Can I add an additional admin account to our hosting and cpanel? I want to be able to give additional people access? Is this possible and how?
Hello, Thank you for contacting us about adding an Admin account. You cannot add additional AMP, or cPanel accounts but you can give them access to the web related tools. For example, if they need access to the site files in cPanel, you can create an FTP account for them. If they need database access, they can connect remotely to your databases. If they need access to the cPanel, you can change your cPanel password, provide it to them, then change it once they are finished. If they need to verify access with Live Support, you can ask support to add a developer "Pass-phrase" (password) to your account notes. This can be removed later, if necessary. Since AMP is mostly billing related, developers usually don't need access to it. Keep in mind that most web building software (such as WordPress, Drupal, Joomla, etc.) allows you to create additional admin users for access to the website dashboard. Also, here are some helpful articles: Giving your developer or designer account access Developer Access Tools If you have any further questions, feel free to post them below. Thank you, John-Paul