Getting a white screen on Configuration Information Prestashop 1.6

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When I click on Configuration Information in my Prestashop 1.6 back-end admin panel it takes a long time to load and then I get a white browser window with nothing in it.
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johnpaulb-imhs1
Hello, Thank you for contacting us about a White Screen in PrestaShop. When you see a white screen, it is typically suppressing an error message. Enabling Error Reporting in PrestaShop will cause the errors to display, instead of a white screen. Often, the error will list a PHP setting in the message, you can then adjust your PHP settings as needed. If you have any further questions, feel free to post them below. Thank you, John-Paul B