Need shell access on account

  • Answered
Please enable shell access on my account.
"Shell access is not enabled on your account!
If you need shell access please contact support.
This is what I get when I try to SSH into my account.
Hello, Sorry for the problem with accessing SSH on your account. I did double-check your account and SSH is indeed enabled for the account. Please see this article for further assistance in logging in through SSH(there's also a video which demonstrates it): Logging into SSH for Shared/Reseller Accounts . If you have any further questions or comments, please let us know. Kindest regards, Arnel C.