prestashop reinstallation issue need help reinstalling data

  • Answered
I was given this link from tech support so I'm hoping you can help me. Yesterday I tried to create a prestashop multistore which caused several glitches within my my website: so I removed the second store but in doing so, the design of the default store was all messed up. I called tech support who tried to reinstall a back up from the previous day but for some reason it didn't work. So I called this morning, spoke to Robert H., we deleted prestashop, reinstalled it, he then uploaded my database but we can't get it to load properly. He told me to contact you since you have more knowledge of prestashop in getting the database back properly. Your help will be greatly appreciated.

I would be happy to look at the issue for you, but currently your site is trying to redirect to another domain name which is not set up on our servers. In order to take a look and be able to test it, I would need to have the domain working in the way you described.

Kindest Regards,
Scott M