Emails generated by my wordpress Website are not being received

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isabar
  • Answered
Recently I stopped receiving emails from the Contact Us Form on our Contact Us page: http://metro-board.com/contact-us/. I'm also not getting any of the woocommerce autogenerated emails that normally happen when an order is made. I have checked the SPAM box, and they are not getting caught there. Nor or my customers getting their Order Confirmation Emails. Seems to be a general problem with site generated emails, not specific to a given plugin. It was working just fine till a few days ago. Haven't made any changes or updates to anything, so it's a bit confusing. Inmotion support claims the "server" is working normally, but clearly something is not working right.

Please advise...

thanks,
ILAN
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JacobIMH
Hello Ilan, It does appear that email delivery on the server itself is working fine. I took a bit closer look at your WordPress site, and it appears to be your php.ini file that was causing the issues. From what I could tell, it looks like your php.ini file had the sendmail_path variable commented out. I went ahead and saved this file for you as php.ini-BAK in your main /public_html directory. I then simply copied over the server's default php.ini file into your /public_html directory so that it will take over, as it does have the correct sendmail_path = "/usr/sbin/sendmail -t -i" setting in it. It looks like your php.ini file hadn't been modified since May 1st 2014, but your .htaccess file was recently updated. I'm wondering if you possibly recently setup a recursive php.ini file with .htaccess over the last few days? Please let us know if you have any further questions at all! - Jacob