Emails sent from my iPad do not show in sent mail

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They do not show up under sent on my iPad, or under sent mail on the website email account. They are pretty much lost. This is a problem because I am answering customer emails, and will have no record of what I have told them. They are being received by the customer, but I have nothing to refer to if they want to discuss it.
Hello [email protected], You will want to ensure that your email clients are subscribed to the Sent box. This is not done by default with email clients, only the Inbox. Below is an article on subscribing folders to your email client, macmail specifically. Subscribe IMAP Email folders in Mac Mail Best Regards, Scott M