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Answered

How do I troubleshoot the error I am receiving when trying to log into WordPress?

katmhurley 3 months ago in Technical Support / WordPress updated by Carlos D (Content Marketing Coordinator) 3 months ago 1

I haven't even set my website up yet but when trying to sign into the WordPress dashboard using my admin address, I get the following response: This page isn’t working www.example.com didn’t send any data. ERR_EMPTY_RESPONSE Can you help?

Answered

Hi.

Thanks for posting your question about the error you are receiving when you try to log into WordPress on your domain. I'm sorry to see that you are experiencing issues with getting started. The error you are receiving does not appear to be from WordPress, rather from your browser. I recommend following some of the troubleshooting advised in Google's support article.

For security purposes, we are unable to provide account specific support through the public forum. Therefore, if you are a customer of InMotion Hosting, I recommend you contact our Live Technical Support for further assistance with your account. I hope this helps!

Sincerely,

Carlos D.