Forgot Username to login to control panel

  • Answered
I forgot my username used to log in to the cpanel (control panel). The welcome email I received containing this information was sent to an email address that has been deleted.

How can I find out my username.

(I called support but have been on hold for an hour!)
Hello AS1,

I would be happy to help you, but your support center account shows not link to a hosting account with Inmotion. So I can't find your account.

If you can log-in to the Account Management Panel (AMP), then you can actually find your cpanel user name. Go to Account & Billing- then click on Details. Then look in the Active Subscriptions section and click in the column labeled "Admin" - you should see DETAILS again. When you click on that, you'll see USERNAME listed. This is your cpanel user name.

Apologies for your long hold time. You also have the option of using live chat support - the wait time should not be as long there.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.


Arnel C.