I want to Cancel my Auto Renewal

  • updated
  • Answered
Duplicates 1
How do I cancel auto renew?

We've been 4 DAYS without service and without a simple and credible explanation of what happened nor an ETA.

I want to stop auto renew and as soon as the service is back online (if that happens some day) move everything away. I can understand you guys can have a problem but your communication is really poor. Just tell the truth.

John-Paul B
  • Answered

Hello kleinschmidt.gc,

Thank you for contacting us about canceling your auto-renewal. Since this is just our public forums we cannot make any changes to your account from here. Please contact our Customer Service team so they can assist you.

Thank you,