iPhone popup "Cannot Verify Server Identity"

  • Answered
Clicking on "Details" to reveal the certificate name does not also reveal a checkbox to allow the certificate to be accepted. SSL is turned off for both incoming and outgoing mail -- why is this alert still constantly popping up? And what can I do to stop it?
Hello Knox,

Sorry for the problem with not being able to verify the server identity of the phone. I had this issue on my iPhone when I first created an email account connecting to my InMotion Hosting account. However, I always had the option to look at the details and then select "Trust this server". What version of iOS are you using? Also, if you're not using SSL, then what settings are you using the email. Finally, are you using IMAP or POP3 protocol? Please provide us a little more information and we can look into further for you.

Kindest regards,
Arnel C.