Send From Email Address Gravity Forms Issue

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I am using Gravity Forms on my wordpress website but have an issue with the "Send From" email address under notifications. Presently the email notifications send from email is coming through from my personal account but I want them to come from a generic company email address even though on gravity forms under notifications it is set up as the generic company email address. The host inmotion have confirmed that its not an issue on their end.
Hello, Thank you for your question regarding issues setting the "send from" address in Gravity Forms. Here is a helpful link to the official Gravity Forms guide on Troubleshooting Notifications. It provides many detailed steps and suggestions. Thank you, John-Paul