renew inactive supscription

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  • updated
  • Answered

Tried updating credit card information and renewing subscription - did not work said to contact customer support.

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IMH Support Agent 2
  • Answered

Hello Perry,


Apologies for the problem with renewing your subscription.  We unfortunately cannot help with billing issues in the Support Center website.  Replies are publicly available on the internet, so there would be privacy and security issues.  Please contact our Billing team for further assistance.

If you have any further questions or comments, please let us know.


Kindest regards,

Arnel C.