Issue with contact form and WordPress

  • Answered
We've had a contact form on our webpage (on WordPress), and it has always worked fine until today. When users fill out the contact form, we receive the email but their return email address is no longer listed. The code on WordPress for our contact form is just [contact-form id=1].

Is this an issue I have to fix manually in the coding? Or has something gone wrong with our email or the contact form?

Sorry to hear you are having issues with your contact form. Without more information, we cannot give accurate advice or duplicate the issue. What version of WordPress are you using? What plugins are you using for the contact form? Were there any updates made to either WordPress or the plugin form recently? Have you checked in developer mode to see if any error messages are output? What are the exact steps you take in order to duplicate the issue?

Please provide as much information as possible so we can try to assist.

Kindest Regards,
Scott M