InMotion Hosting Support Center
MarcusFuto asks: Hello, I have installed elasticsearch and WP-CLI. I have now accessed via ssh and when I rung the setup command I get this:
1 Answer
Asked 2016-09-28 05:46 am EST
dikshan817 asks: I want to send email using php. But getting following error. Warning: mail() [function.mail]: SMTP server response: 530 5.7.0 Must issue a STARTTL...
1 Answer
Asked 2016-09-28 03:49 am EST
Gatelord asks: I can no longer connect to my site (or email host for that matter) from my home. I can connect from everywhere else and I can connect from home if I V...
1 Answer
Asked 2016-09-27 11:15 pm EST
InMotionFans asks: I used FTP to upload my new WP website, but FTP was unable to upload the SQLServer files. I want to use WebDeploy (in Microsoft WebMatrix) to upload t...
1 Answer
Asked 2016-09-27 10:14 pm EST
InMotionFans asks: hello Is there a way to work with SFTP for subdomains / addons of shared hosting? I use SFTP for my cPanel user but this gives full access to the ma...
1 Answer
Asked 2016-09-27 09:46 pm EST
MSSITPERTH asks: We are getting the below error when opening the CPANEL Internal Server Error 500 Can't locate in @INC (@INC contains: /usr/local...
1 Answer
Asked 2016-09-27 09:06 pm EST
bobn asks: Where can I see the number of Domains and Data Bases on my hosting account
1 Answer
Asked 2016-09-27 08:33 pm EST
InMotionFans asks: I've dealt with this several times already on my wordpress sites. My site gets hacked into, and the perpetrator drops in a zip file which unload...
1 Answer
Asked 2016-09-27 08:31 pm EST
InMotionFans asks: Hi, i have a problem with advanced zone editor, it doesn't show any zone file records for neither domain. This is error message: Failed to fet...
1 Answer
Asked 2016-09-27 05:47 pm EST
InMotionFans asks: For some reason my account has been suspended and neither live chat, tech support via phone or anyone else is able to tell me why. My main email addr...
1 Answer
Asked 2016-09-27 04:22 pm EST
InMotionFans asks: i am getting this error- Status: Connection established, waiting for welcome message... Response: 530 Sorry, the maximum number of connections (10) ...
1 Answer
Asked 2016-09-27 07:15 am EST
georgeyk asks: Is there any kind of negative effect can happen if I change the timezone of my VPS?
1 Answer
Asked 2016-09-27 06:24 am EST asks: I've been billed (Receipt: IMH-314-959153-3 Date: 2016-09-25) for a new domain request. The new domain until now is still not avaliable.
1 Answer
Asked 2016-09-27 04:20 am EST
InMotionFans asks: I've been building my website using BoldGrid. I've installed it, chosen an inspiration and done edits so that my active site says something...
1 Answer
Asked 2016-09-27 02:43 am EST
InMotionFans asks: We have a new user who has the same name as an old user. Is there anyway to change the name on the old user's email so we can keep it, but free ...
1 Answer
Asked 2016-09-26 06:03 pm EST
hbrandes asks: When I access my some of the non primary domains hosted from my wordpress multi-site it what shows up instead are the contents of another folder which...
1 Answer
Asked 2016-09-26 02:05 pm EST
InMotionFans asks: Hello -- I requested an SSL certificate last Tuesday, September 20th and do not believe I have SSL yet enabled for Can yu le...
1 Answer
Asked 2016-09-26 07:46 am EST asks: I've seen your plans I'd like to host my WordPress site here but your data centers are located mainly in the US; my target audience however ...
1 Answer
Asked 2016-09-24 05:29 pm EST
InMotionFans asks: Cannot use Prestashop admin screen to change default store to customize to my store items without the shared hosting server reaching limits and timing...
1 Answer
Asked 2016-09-24 03:50 pm EST
khalid asks: hi, I am facing the above problem and my site is not opening since morning. Please help to solve the problem. When I go to my database it shows The My...
1 Answer
Asked 2016-09-24 11:35 am EST
InMotionFans asks: my emails are considered spam and are not being sent '' en 24/09/2016 01:02 p.m. 550 This mes...
1 Answer
Asked 2016-09-24 11:13 am EST
dhouston12 asks: Yes I am having difficulties with the site loading at and What happens is that when we are w...
1 Answer
Asked 2016-09-23 01:36 pm EST
InMotionFans asks: Re-installed outlook and when re-adding the account all my emails got downloaded from the server into outlook, and got deleted from the server. Now I ...
1 Answer
Asked 2016-09-23 01:06 pm EST
InMotionFans asks: I have a site hosted in inmotion hosting which was originally built with wordpress. How do I update the site with a custom built html, css and javascr...
1 Answer
Asked 2016-09-23 07:22 am EST
InMotionFans asks: Hi, i added a pop3 account of my office email at my gmail address, all emails that i am receiving in outlook are showing in gmail inbox too but ema...
1 Answer
Asked 2016-09-23 06:36 am EST
InMotionFans asks: I am using Wordpress with Boldgrid. My site is I some how corrupted some files such that Boldgrid Start Over thinks I have no...
1 Answer
Asked 2016-09-22 05:13 pm EST
mmgweb5 asks: I keep getting 500 Internal Server Errors while working on my client's website, so I checked the Error Log and there are several "Cannot all...
1 Answer
Asked 2016-09-22 02:43 pm EST
hartunggallery asks: I have my category based shipping installed and calculates properly in the estimated shipping, but when i try to do a test run on purchasing my produc...
1 Answer
Asked 2016-09-22 09:46 am EST
MarcusFuto asks: Hello Community! I am running a wordpress website with woocommerce. I am selling weddingrings, so I have a lot of variations of my products as wel...
1 Answer
Asked 2016-09-22 03:44 am EST
InMotionFans asks: Hello, I have a website with your service and I need to log into my account but I forgot my email and password. Name is Alicia and website address...
1 Answer
Asked 2016-09-21 02:27 pm EST

Support Center Login

Social Media Login

Social Login Joomla

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!