InMotion Hosting Support Center
InMotionFans asks: Hello Team, I developed a website which plays the swf file. But i got an error that swf file is playing differently in some browsers like chrome,fire...
1 Answer
Asked 2017-04-28 01:59 pm EST
InMotionFans asks: Hi. We Just move our shopping cart from another company server to your InmotionHosting VPS. we are facing SSL Kindly guide what we have to do . We ha...
1 Answer
Asked 2017-04-28 05:48 am EST
InMotionFans asks: Forbidden You don't have permission to access / on this server. Additionally, a 403 Forbidden error was encountered while trying to use an Erro...
1 Answer
Asked 2017-04-28 03:37 am EST
InMotionFans asks: I recently migrated my domain/web/email over to inmotion. I can now log in to webmail here (I used roundcube for now to set everything up) and receiv...
1 Answer
Asked 2017-04-27 09:01 pm EST
InMotionFans asks: On my CPanel, I got a notification saying to claim my Google Adwords coupon and went to it and there wasn't any code as shown in the picture. Wha...
1 Answer
Asked 2017-04-27 06:21 pm EST
InMotionFans asks: My site doesnt have many users at time but my CPU usage is getting 100% most of the time
1 Answer
Asked 2017-04-27 04:30 am EST
aaron123 asks: hello, when i open my cpanel i am getting "Cannot read license file " "To access the interface, you must install the license and ensu...
1 Answer
Asked 2017-04-27 01:55 am EST
rogeliomdeluna asks: Im trying to log into my cpanel or email but says server not found like a month ago i change my plan im not sure if this created an error
1 Answer
Asked 2017-04-26 11:14 pm EST
asheeMY asks: Hi, i have to request to be create one. please help
1 Answer
Asked 2017-04-26 01:26 pm EST
InMotionFans asks: Hi, my domain name is with Google Domain et my hosting account with you guys. I change the DSN in Google Domain to : ns2.inm...
1 Answer
Asked 2017-04-26 09:27 am EST
Alan asks: How long does it take for a Primary DN change and a parked DN to be actioned? I received an email indicating the Primary DN change has happened, and ...
1 Answer
Asked 2017-04-26 07:18 am EST
suzieCHS asks: How can I increase my PHP Memory. I get an error message saying my limit is 512m but Magento requires 756m or more
1 Answer
Asked 2017-04-25 09:49 pm EST
InMotionFans asks: I own an SSL purchased through inmotionhosting I would like to make my root domain force all pages to be secure https pages. I am prompted to login...
1 Answer
Asked 2017-04-25 09:20 pm EST
InMotionFans asks: I have your "launch" hosting that is advertised to have ssh access ( While there are tuto...
1 Answer
Asked 2017-04-25 08:53 pm EST
raphaz asks: I submitted the form for the automated migration from my old host to inmotion. I got a confirmation by email. Contrary to what I was told before (2...
1 Answer
Asked 2017-04-25 10:25 am EST
InMotionFans asks: How do I allow a web hosting company like InMotion manage my domain without full control. What I mean is I don't want to get locked out of my...
1 Answer
Asked 2017-04-25 09:46 am EST
InMotionFans asks: Hello, I would like to buy Inmotion Hosting package and I would like to know if some requirements, regarding hardware and software in servers are met...
1 Answer
Asked 2017-04-25 07:19 am EST
InMotionFans asks: I tried to access my cpanel for one of my domains on our vps we rent from you and i received this message: Cannot read license file To access the ...
1 Answer
Asked 2017-04-25 06:50 am EST
InMotionFans asks: my newly created website recieves this error after 2 weeks "Forbidden You don't have permission to access / on this server. It's totall...
1 Answer
Asked 2017-04-24 08:58 pm EST
miiadmin asks: I don't know the value for the SetHandler directive of our sever. <FilesMatch "^(site|fb|media2|xml|sitemap.xml|feed.rss)$"> ...
1 Answer
Asked 2017-04-24 05:00 pm EST
InMotionFans asks: I'm still a bit confused as to what the necessary steps are for migrating my emails to my new inmotion server/host. My current/old host doesn&...
1 Answer
Asked 2017-04-24 04:40 pm EST
InMotionFans asks: When I try to install wordpress in order to create my new website, it says that it is already installed and I must delete it first. Need help on delet...
1 Answer
Asked 2017-04-24 02:06 pm EST
hillhouse asks: How do I setup AVG Antispam remote filtering service on my hosting account? I changed the MX to remote and put in the proper MX records for AVG. I...
1 Answer
Asked 2017-04-24 01:02 pm EST
InMotionFans asks: hello, I find it strange that chat representatives are asking for a password for validation. This is an indication that passwords are stored in clear...
1 Answer
Asked 2017-04-24 11:51 am EST
InMotionFans asks: I am running a website, WP, using onetime pro theme. Every time I try to create a hyperlink out of text, by using a shortcode (button), or HTML parame...
1 Answer
Asked 2017-04-24 08:33 am EST
InMotionFans asks: Hello! I am not need domain 2017-04-23 00:03:23 An automatic payment was made from my card: $14.99 IMH-314-797007-7 1 @ $14.99 - Domai...
1 Answer
Asked 2017-04-24 02:58 am EST
InMotionFans asks: I'm planning to migrate from my current host (pair Networks) to inmotion. I'm not a tech guy. Will there be any live/direct assistance dur...
1 Answer
Asked 2017-04-23 08:48 pm EST
InMotionFans asks: I have made no changes to the blog and its been working fine until yesterday, I still can log in and type the posts out, then when I click publish or ...
1 Answer
Asked 2017-04-22 01:09 pm EST
evdsupport asks: I need help changing my primary domain. You just moved a website over from a previous web host for me, but it got moved into the primary domain spot ...
1 Answer
Asked 2017-04-22 07:43 am EST
ccrowhurst asks: Hi, I am trying to setup a new domain on my server (mainsite the new domain is It is pointing at a Wordpr...
1 Answer
Asked 2017-04-21 08:51 am EST

Support Center Login

Social Media Login

Social Login Joomla

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!