InMotion Hosting Support Center
InMotionFans asks: I have my online shop, installed with the basic free Prestashop Theme, under my primary domain, “”, for about 5 months, and it ...
1 Answer
Asked 2016-10-26 03:36 pm EST
InMotionFans asks: I'm using Adobe Acrobat Pro (most recent version as of this post) & Outlook 2007 (out of date I realise but it's the company's soft...
1 Answer
Asked 2016-10-26 02:28 pm EST
InMotionFans asks: My site in almost completely unusable. I do not have a backup of the site or the databases. This was a huge oversite but I am trying move forward to f...
1 Answer
Asked 2016-10-26 01:17 pm EST
InMotionFans asks: i have written code for php contact form. but not working <?php if(isset($_POST['submit'])){ $name = $_POST['name']; ...
1 Answer
Asked 2016-10-26 12:03 pm EST
InMotionFans asks: I need to move a list of sites from 1 inmotion account to another. do you assist with this either for free or for a fee? please let me know asap as we...
1 Answer
Asked 2016-10-26 10:19 am EST
InMotionFans asks: Was updating my store from opencart to version All was fine but after installing first step was ok as all the patches installed and sh...
1 Answer
Asked 2016-10-26 05:09 am EST
InMotionFans asks: I have my online shop, installed with the basic free Prestashop Theme, under my primary domain, “”, for about 5 months. I am de...
1 Answer
Asked 2016-10-25 11:13 am EST
InMotionFans asks: Hello. My website is a database search engine that is accessible by academic institutions (paying a subscription fee) through my adding their IP addr...
1 Answer
Asked 2016-10-25 08:23 am EST
homest56 asks: I am moving my blog to hosting with you. The followers I have accrued over the years, will their transition be seamless i...
1 Answer
Asked 2016-10-25 07:56 am EST
InMotionFans asks: I would like to redirect a web site that I built in HTML to a web site created in Wordpress. Have ready many tutorials but just dont get it...thats wh...
1 Answer
Asked 2016-10-25 02:54 am EST
InMotionFans asks: hi, i'm new to wordpress. i've been fiddling with a theme i purchased several months ago. i've made lots of custom changes to CS...
1 Answer
Asked 2016-10-24 10:56 pm EST asks: I am having a problem accessing webmail, and sending email, the error messages are all SSL related. Please review the rating I see here: https://w...
1 Answer
Asked 2016-10-24 06:18 pm EST
ryanrajpoot asks: I am struggling to get solution of issue which i am currently facing. Lately, we have upgraded our website with SSL and redirected the entire site fro...
1 Answer
Asked 2016-10-24 05:47 pm EST
InMotionFans asks: Hi! I've installed Contact Form 7 in my Divi wordpress and I tested it but the info in the contact forms are not being sent to my gmail account u...
1 Answer
Asked 2016-10-24 01:43 pm EST
trafficoctagon asks: I added a plug in to my WordPress to increase upload file size, called Max file size, it works up to some sizes but continually get the dreaded "...
1 Answer
Asked 2016-10-24 09:05 am EST
InMotionFans asks: When I access my web site I see Parse error: syntax error, unexpected T_STRING in wp-settings on line 361 This is the code on line 361 foreach (...
1 Answer
Asked 2016-10-23 07:22 pm EST
razorboy asks: I'm a rookie, and I don't know how the file download speed test works. Once I download it................... what do I DO with it? Thank y...
1 Answer
Asked 2016-10-23 01:10 am EST
narattam asks: I have buy hosting reseller from After that I install WHMCS by Softaculous into my root directory. But until now my domain show t...
1 Answer
Asked 2016-10-22 12:24 pm EST
InMotionFans asks: Is it possible, as a reseller, to sell a VPS package or dedicated server service to a customer? If so, how do we set it up?
1 Answer
Asked 2016-10-21 04:23 pm EST
InMotionFans asks: Hi my email account keeps showing invalid email address. Domain name is email account is johny --at-- Thanks
1 Answer
Asked 2016-10-21 04:01 pm EST
InMotionFans asks: I have been getting end of service warnings related to my mcafee spam service. As I have paid for this throughout the next year, what are the plans to...
1 Answer
Asked 2016-10-21 12:33 pm EST
InMotionFans asks: When people send email to my email address they receive a bounceback message indicating that my domain does not exist.
1 Answer
Asked 2016-10-21 12:18 pm EST
InMotionFans asks: Just joined the affiliate and wanting to know how to get the $5 when for the like/follow the site on Twitter, Facebook, and G+. Thanks
1 Answer
Asked 2016-10-20 09:52 pm EST
KBMM86 asks: I found out that the %from% function does not work correctly. If I receive an email from "John", my autoresponder email won't respect t...
1 Answer
Asked 2016-10-20 01:42 pm EST
InMotionFans asks: When I type my website as it automatically drops the www so it is just Google sees this as a redirect and I cannot use t...
1 Answer
Asked 2016-10-20 09:07 am EST
InMotionFans asks: Hi team, I need additional 4 New IP for my VPS as i want to Host my 4 Websites on this same server. As a part of SEO i want to Do IP canonizatio...
1 Answer
Asked 2016-10-20 02:56 am EST
InMotionFans asks: How can I use password to retrieve data from MySQL database and it will display on browser,have been trying to make it work,but my knowledge is not en...
1 Answer
Asked 2016-10-19 01:18 pm EST
homest56 asks: Using the directions I was sent from my sales person, I am trying to import my wordpress site. I exported the file from Wordpress, but when I try to ...
1 Answer
Asked 2016-10-19 12:01 pm EST
mardane asks: hi. Please be DirectAdmin control panel to transfer the site to Cpanel What should I do?
1 Answer
Asked 2016-10-19 10:10 am EST
InMotionFans asks: Hello, I am building a website using Wordpress and I have installed Woocommerce. Today I checked my website on my iPhone and I noticed it is well pre...
1 Answer
Asked 2016-10-18 02:54 pm EST

Support Center Login

Social Media Login

Social Login Joomla

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!