InMotion Hosting Support Center
InMotionFans asks: I wish to authenticate my site with MailChimp, and need to modify the DNS records to include a CNAME record and TXT record as indicated at MailChimp. ...
1 Answer
Asked 2017-08-17 01:40 pm EST
InMotionFans asks: Error 500 - Internal Server Error An error was encountered while processing your request. Typically this is a temporary condition. Please contact t...
1 Answer
Asked 2017-08-16 12:35 pm EST
InMotionFans asks: We have been experiencing this issue and no one appears to be able to log in. It seems it has trust issue with the domain. My main concern is that at...
1 Answer
Asked 2017-08-16 12:30 pm EST
InMotionFans asks: i cannot login to Cpanel as it redirects me to white screen, and also i need to know if there is any ssh access to the server and on which port
1 Answer
Asked 2017-08-16 03:35 am EST
InMotionFans asks: Hi there, I'm trying to setup VaultPress to backup my Wordpress site. VaultPress recommends using sFTP. On the VaultPress site when you click ...
1 Answer
Asked 2017-08-15 03:21 pm EST
InMotionFans asks: Submit button won't go to my Thank You page and the Form info doesn't send to my email.
1 Answer
Asked 2017-08-15 12:24 pm EST
jerrywaxman asks: Download and Convert the SSH Key Step 7. Open puttygen, and click the Load b...
1 Answer
Asked 2017-08-15 05:16 am EST
AWAPublishingMaster asks: I followed the instructions in the document: Adding an Add-on Domain in cPanel. I was able to add the .net Add-On Domain for my domain following these...
1 Answer
Asked 2017-08-14 08:40 pm EST
AWAPublishingMaster asks: I have been using Inmotion Hosting quite sporadically (like logging in every 3 to 6 months). I believe I now understand how Aliases, Add On Domains, a...
1 Answer
Asked 2017-08-14 06:38 pm EST
InMotionFans asks: Hi, I'm currently building a site on a subdomain (i.e.,, and I'm wondering if you can increase...
1 Answer
Asked 2017-08-14 01:50 pm EST
syampsijk asks: Hi My hosting date was over,Now when i try to renew it says to contact customer support. Please help fast.
1 Answer
Asked 2017-08-13 03:30 am EST
Tanner asks: Hello. I have basically lost control of my own website. I only have administrator privileges and need to create a new superuser for myself so that I c...
1 Answer
Asked 2017-08-12 09:46 am EST
InMotionFans asks: How can I restrict hosted website to whitelisted IP only in CPanel?
1 Answer
Asked 2017-08-12 01:14 am EST
InMotionFans asks: I have a button for people to order a ebook on my home page. I was trying to figure out how to link it to mailchimp when I right clicked the link an...
1 Answer
Asked 2017-08-11 12:10 pm EST
InMotionFans asks: Hello. When I try and create a new email address, it causes an error (the word error wrapped in a red box). I have tried selecting different domains...
1 Answer
Asked 2017-08-11 08:26 am EST
InMotionFans asks: Hi, could someone please advise how to edit a custom menu on my website please? I need to remove a word from the product name asap. I can edit all the...
1 Answer
Asked 2017-08-11 05:22 am EST
InMotionFans asks: Hello We already run magento website on inmotion hosting and now we want to clone on same server for please provide easy way to copy we...
1 Answer
Asked 2017-08-11 04:33 am EST
InMotionFans asks: Hey guys, ive been received a lot of emails, from you about FAILED, RECOVERED of my hosting. I dont know why is happening this, i want some help. &iex...
1 Answer
Asked 2017-08-10 08:35 pm EST asks: I don't know if something has changed, but I cannot figure out how to change my Title tag (in the Header area), or my Meta Name=Description. Ple...
1 Answer
Asked 2017-08-10 07:27 pm EST
InMotionFans asks: I was trying to change the URL of our website and completely got kicked out without access to the admin side of our page. Our host IT person is asking...
1 Answer
Asked 2017-08-10 01:49 pm EST
InMotionFans asks: I am transferring my domain name from WIX. They ask for one IP address, but you have two. Which one to use? Then they ask for the name servers, so I l...
1 Answer
Asked 2017-08-10 12:51 pm EST
InMotionFans asks: My blog post titles are showing up as small-type subheads and leave undesired white space before the actual blog post begins. Because they're so ...
1 Answer
Asked 2017-08-10 11:42 am EST
InMotionFans asks: How do I check my mails in the cpanel ( vps-1000HA-S). I find it difficult to locate my inbox or is there any specific configuration that I need to se...
1 Answer
Asked 2017-08-10 02:39 am EST
InMotionFans asks: I've had the performance of my website (very small myBB forum) deteriorate rapidly over the last week or so. It was running great but recently ha...
1 Answer
Asked 2017-08-09 08:51 pm EST
InMotionFans asks: I've added /wp-admin to my domain name but still can't log into BoldGrid.?
1 Answer
Asked 2017-08-08 11:54 pm EST
InMotionFans asks: Ok, I have backed up the COMPLETE site using Cpanel on my existing server and have downloaded the backup file to my computer. I have setup a new domai...
1 Answer
Asked 2017-08-08 04:51 pm EST asks: I would like to move a domain/site that has been hosted elsewhere to my exiting inmotion account. The addon site has nothing to do with my existing ...
1 Answer
Asked 2017-08-08 02:45 pm EST
InMotionFans asks: Hi, I would change my site from Wix to Wordpress. I made my domain hosted by In motion since Monday. And I paided for 2 years. I asked for a domain tr...
1 Answer
Asked 2017-08-08 11:36 am EST
InMotionFans asks: QUESTION: Hi, I have had issues with CloudFlare and have been going back and forth between you guys and them for awhile. Once I installed CF, my site ...
1 Answer
Asked 2017-08-08 08:18 am EST
InMotionFans asks: How do you extract a subdomain from a Wordpress multisite and migrate it to a single site hosted by inmotion?
1 Answer
Asked 2017-08-08 08:07 am EST

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