Concrete5 Errors
Category: Website
Our Concrete5 install is giving us errors we've never seen on any other host. We've tried to install various version of the CMS but we always get the same errors. The first issue came up on the install screen. Two of the "Testing Required Items" get stuck in a loop and the rainbow wheels just keep spinning. This can be seen at http://74.124.197.190/~nappaa6/test4/ We can get around this by installing COncrete5 through the cPanel. Once it's installed though we get the same stalling problem whenever we add or edit a Block. The Error Logs don't show anything. Has anyone experienced anything like this?
OTHER ANSWERS
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Hello Nappa, We're going to need a little more information to troubleshoot the issue. First, I tried looking at how your installation is configured, but certain configuration files were not present (in the test4 folder). What domain did you specify during the installation stage? If you used your primary domain, then that will be the most likely source of the issue since your domain is not pointed to our servers. Additionally, you mention that you installed it twice. Did you remove the previous installation before proceeding with the current one? Please provide us some information on the installation and we will be happy to investigate into the issue further. If you have any further questions, please contact technical support or leave a comment at the bottom of the page. Regards, Arnel C. |
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