InMotion Hosting Support Center

iWeb won't connect with website


InMotionFans
n/a Points
Asked:
2015-02-23 1:52 pm EST

Hits: 128
When I click on iWeb, it doesn't connect me to my website, it only gives me the option to start a new one. I have not changed anything. I've had the website for 2 years with no problem.

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1

Arn
Staff
40,336 Points
2015-02-23 2:11 pm EST
Hello,

I'm sorry that you're having problems with accessing the domain through iWeb. When I checked the domain you associated with the question, it was not hosted with our hosting service. In order for me to troubleshoot the issue, we do need a little information such as the domain name of the site that you're trying to access through iWeb. It should also be noted that iWeb was discontinued by Apple. The application will still work, but if there is an issue related directly to its functionality, then you may need to consult with Apple for support. It should be able to connect using FTP.

If you can please provide more information on your website issue then we can attempt to investigate into the problem in hopes of providing you an answer. For more information, please see Publishing with iWeb.

Kindest regards,
Arnel C.

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