InMotion Hosting Support Center

Follow up to Scotts Question

Category: Opencart

284 Points
2013-02-26 12:20 pm EST

Hits: 255
Hello Simonbk,

I tried to order a test item and when arriving at the shipping screen, I get no options. We would need exact instructions on how to get to that area so we can troubleshoot and test the issue.

Best Regards,
Scott M


The only way you would not have gotten shipping options is if I neglected to add a particular State in the Geo Zones.

Use Ashville, Alabama 35953. I just used it and it comes up fine.

By the way, what were you using?

You must login before you can ask a follow up question.

You must login before you can submit an answer.



29,167 Points
2013-02-26 12:40 pm EST
Hello simonbk,

I tried with both a guest checkout and creating an account (under Scott M so feel free to delete it) and used Ashville Alabama 35953 as well as Beverly Hills California 90210 and I am not seeing any options under the Step 4 (Delivery Method). It simply stops me and does not allow me to go further.

I chose the first item under dog beds (Big Sky, with the Fern color option and the small size option)

Please let me know if there is anything else I need to do to see the options for testing.

Best Regards,
Scott M

You must login before you can post a comment about this answer.

Like this Question?

Support Center Login

Social Media Login

Social Login Joomla

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!