Follow up to Scotts Question

Category: Opencart

simonbk
284 Points
Asked:
2013-02-26 12:20 pm EST

Hits: 249
Hello Simonbk,

I tried to order a test item and when arriving at the shipping screen, I get no options. We would need exact instructions on how to get to that area so we can troubleshoot and test the issue.

Best Regards,
Scott M


heartlandpetbesd.com


Scott,

The only way you would not have gotten shipping options is if I neglected to add a particular State in the Geo Zones.

Use Ashville, Alabama 35953. I just used it and it comes up fine.

By the way, what were you using?

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Scott
Staff
19,582 Points
2013-02-26 12:40 pm EST
Hello simonbk,

I tried with both a guest checkout and creating an account (under Scott M so feel free to delete it) and used Ashville Alabama 35953 as well as Beverly Hills California 90210 and I am not seeing any options under the Step 4 (Delivery Method). It simply stops me and does not allow me to go further.

I chose the first item under dog beds (Big Sky, with the Fern color option and the small size option)

Please let me know if there is anything else I need to do to see the options for testing.

Best Regards,
Scott M

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