InMotion Hosting Support Center

WHMCS is not working perfectly

Category: How To

InMotionFans
n/a Points
Asked:
2015-06-25 5:30 am EST

Hits: 342
I am your reseller customer and have install the WHMCS on our domain. When i am try to login as a client on WHMCS than it's not displaying the correct page. it is showing http://prntscr.com/7l3jel how i can correct this.

Another question: From where i can get the direct support for this. Your chat team is denying .

Thanks,
Rajeev

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OTHER ANSWERS

1

John-Paul
Staff
30,388 Points
2015-06-25 11:38 am EST
Hello Rajeev,

Thank you for contacting us about using WHMCS. Here is a link to the Official WHMCS Support site. This is a good source for information since it is frequented by WHMCS users/developers, and is run by the creators of WHMCS. Here is a helpful link to their Common Troubleshooting Tips page, it contains specific suggestions to help narrow down the cause.

InMotion Hosting provides a WHMCS license to Resellers, and in the Customer Community we try to be helpful and guide you as much as possible.

We are happy to help you troubleshoot further, but will need some additional information. Please provide specific steps you are taking.

What happens when you try to login as an "admin" instead of a client?

If you have any further questions, feel free to post them below.

Thank you,
John-Paul B

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I have fix this issue by change the URL to http://webindiahub.com/manage/clientarea.php from http://webindiahub.com/manage under Setup> General Settings> WHMCS System URL

Now Can you please help to setup the ticket system on WHMCS
webindiahub
3 Points
2015-06-26 1:51 am EST
Hello webindiahub,

What issue are you having in setting up the ticket system?

Kindest Regards,
Scott M
scott
43,761 Points
Staff
2015-06-26 9:04 am EST
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