I'm locked out of my account, how do I regain access?
Category: How To
I have forgotton user name & passcode associated with my account
Apologies for the login problems. If you go to your Account Management Panel (AMP) you might be able to recover your login using your email address.
I hope this helps to answer your question. If you still need IMMEDIATE clarification, you can also contact our live support team via phone/chat/email (found at the bottom of this page) and they can help you with the login information privately and securely.
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