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I'm locked out of my account, how do I regain access?

Category: How To
2013-09-25 4:25 pm EST

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I have forgotton user name & passcode associated with my account

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28,417 Points
2013-09-25 5:17 pm EST
Hello Linda,

Apologies for the login problems. If you go to your Account Management Panel (AMP) you might be able to recover your login using your email address.

I hope this helps to answer your question. If you still need IMMEDIATE clarification, you can also contact our live support team via phone/chat/email (found at the bottom of this page) and they can help you with the login information privately and securely.

Kindest regards,
Arnel C.

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