Renew domain name?


Tim Rooney Media
Asked:
2012-10-13 2:09 pm EST

Hits: 776
My domain expires in October of 2013. Why did I get this email notification?

notices@melbourneit.com.au
Oct 4

Dear timrooneymedia.com Licence Holder,

This notice is to inform you that the License for your Domain Name
timrooneymedia.com expired on 04-Oct-2012.

Please contact your existing Reseller InMotion Hosting Inc who is managing your
Domain Name to renew this name on your behalf immediately.

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WARNING - WHAT HAPPENS IF THIS NAME IS NOT RENEWED
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If this Domain Name is still not renewed by 18-Oct-2012, the domain name may be DELETED or deactivated and as a result any web site or email connected to the domain name may no longer work.

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jamesr
Staff
5,889 Points
2012-10-15 8:54 am EST
Thank you for your question Tim Rooney Media !

Sorry for the notice from Melbourne IT about the renewal of your domain. It appears the Account Management Panel failed to renew the domain when the bill item renewed. We renewed the domain so you should see the domains correct expire date. In the future, If you see this, please contact support@inmotionhosting.com, chat with our tech support, or call 1-888-321-4678 ext 2 ASAP to have the domain registered. This is a support center and can take longer to respond, which could cause issues when renewing a domain. Sorry for the inconvenience.

Regards

James R

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