I reviewed your account and see it was just setup a few hours ago. When you point your domain name to us, it can take up to 24 hours to propagate.
In the meantime, if you are unable to connect via FTP, I recommend using your temporary hostname in your FTP client which is:
If you have any further questions, you can post them below.
Also, feel free to contact Tech Support.
They are available 24/7 via:
Phone: 877-595-4482 x2
Chat (there is a link on the top right).
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