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I can not use my email on iPhone


InMotionFans
n/a Points
Asked:
2015-06-12 8:11 pm EST

Hits: 89
I can not use my email on IPhone. When I enter it, it just log out, I mean box(email app) is not opening. I need it urgently, could u pls tell what to do?

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I can not open email app. So what to do, sir?

Thank you for replying and help!
Liberal_dh
0 Points
2015-06-14 02:49 pm EST

OTHER ANSWERS

2

John-Paul
Staff
30,388 Points
2015-06-12 8:31 pm EST
Hello,

Thank you for contacting us about issues using email on your iPhone. We have a helpful guide on how to set up email your iPhone, but if your email app is not opening it seems like a problem with the phone.

Have you tried restarting your iPhone? I have seen this help in the past.

If you need to verify your email settings, you can view them in cPanel.

If you just need access to your email urgently, you can also login to Webmail in the meantime.

It may also be helpful to contact Live Support, so they can check the mail logs for errors.

If you have any further questions, feel free to post them below.

Thank you,
John-Paul B

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Hello liberal_dh,

If you cannot open the app itself you may want to contact your phone support to see if they can assist you.

Kindest Regards,
Scott M
scott
43,761 Points
Staff
2015-06-15 3:03 pm EST
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