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error message: unable to poll for new messages7


gloria
Asked:
2012-03-02 5:40 pm EST

Hits: 2,027
I'm getting an error message "unable to poll for new messages on your HTTP server".

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BradM
5,399 Points
2012-03-02 5:50 pm EST
Hi Gloria,

I'm not very familiar with the error message that you're receiving, but after some research it appears that you sometimes get this message when working with a Hotmail account.

<strong>Are you using Outlook to check your Hotmail email?</strong>
If Hotmail is somehow involved, Microsoft has a few articles to help with the error message that you are received.

I recommend taking a look at these articles, as one of them may be able to help:

<a href='http://support.microsoft.com/kb/259133' target='_blank'>OLEXP: Error Message: "Unable to Poll for New Messages" When You Use Hotmail with Outlook Express</a>

<a href='http://answers.microsoft.com/en-us/office/forum/officeversion_other-outlook/unable-to-poll-for-new-messages-on-your-http/6cfed8f4-e160-474e-94ae-4fafa25247df' target='_blank'>Unable to poll for new messages on your HTTP server. Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Forbidden', Port: 0, Secure(SSL): No, Server Error: 998, Error Number: 0x800CCC33</a>

<a href='http://support.microsoft.com/kb/261671' target='_blank'>OLEXP: "Unable to Poll for New Messages on Your HTTP Server" Error Message with Hotmail</a>

I hope this helps. Keep us updated on this issue by posting a comment at the bottom of this page.

Thanks!
- Brad

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