Cannot access mail using a specific ISP


jerome
Asked:
2013-09-18 5:44 am EST

Hits: 781
we cant access mail on outlook if we use ISP A but it is possible with another ISP. our internet provider is unable to find a solution. I've told them about web filters or some of their DNS have dropped. please advice.

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Task 'RSS Feeds' reported error (0xEF6C0006) : 'Synchronization to RSS Feed:"http://go.microsoft.com/fwlink/?LinkId=129794" has failed. Outlook cannot download the RSS content from http://go.microsoft.com/fwlink/?LinkId=129794 because of a problem connecting to the server.'
jerome
5 Points
2013-09-18 05:47 am EST

OTHER ANSWERS

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JeffMa
Staff
8,502 Points
2013-09-18 7:47 am EST
There are a few reasons why you may be able to access from one location but not another. Performing ping and traceroute tests will provide more information as to what may be going on. If you are unsure of how to read the results that are output by these commands, you may paste it within a comment to this or you can send it to support@inmotionhosting.com for more information.

From the comment you posted, it also looks like you are trying to pull RSS feeds from Microsoft's site. I was able to find an article on their knowledgebase that may have more information on fixing the problem:

RSS Feed Synchronization Error

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