cPanel access

Category: Cpanel

onecloudfest
Asked:
2012-12-11 9:47 pm EST

Hits: 316
hi. for some reason my cpanel userid and password is no longer working. i have tried to access via both domain.com/cpanel and cpanel.domain.com w/ no success.

help?

thanks.
sy@onecloudfest.com

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Arn
Staff
18,539 Points
2012-12-11 10:06 pm EST
Hello Onecloudfest,

I took look at your account and nothing appears amiss. You would be best be served by calling into live support and verifying your account (last 4 digits of credit card on the account or the Account Management Panel (AMP) password). One, you can quickly work with them to reset a password if necessary, and two, it also preserves your account privacy. Answers posted in the Support Center are meant to be public and available for Support Center website viewers.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.

Regards,

Arnel C.

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