{"id":99249,"date":"2022-10-01T18:27:16","date_gmt":"2022-10-01T22:27:16","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/?p=99249"},"modified":"2024-10-18T11:16:47","modified_gmt":"2024-10-18T15:16:47","slug":"use-email","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/emails\/use-email\/","title":{"rendered":"How to Use Email with Platform InMotion"},"content":{"rendered":"<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"538\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/08\/how-to-use-email-1024x538.png\" alt=\"\" class=\"wp-image-106272\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/08\/how-to-use-email-1024x538.png 1024w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/08\/how-to-use-email-300x158.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/08\/how-to-use-email-768x403.png 768w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2023\/08\/how-to-use-email.png 1200w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure>\n\n\n\n<p>After <a href=\"\/support\/product-guides\/wordpress-hosting\/central\/emails\/subscriptions\/\">purchasing and configuring email with Platform i<\/a>, you will gain access to the email management tool powered by cPanel. From there you can check\/send email and perform other email-related tasks such as setting up forwarders, autoresponders, or spam filters. In this guide, we\u2019ll show you how to use the email service with Platform i.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#acess\">Accessing the cPanel Email Management Tool<\/a>\n<ul class=\"wp-block-list\">\n<li><a href=\"#webmail\">Check\/Send Email With Webmail<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><a href=\"#usage\">Change Email Account Usage Limit<\/a><\/li>\n\n\n\n<li><a href=\"#status\">Check\/Fix Email DNS Status<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"access\">Accessing the cPanel Email Management Tool<\/h2>\n\n\n\n<ol class=\"article_list wp-block-list\">\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/central.inmotionhosting.com\/login\" target=\"_blank\">Login to Platform i<\/a>.<\/li>\n\n\n\n<li>Click the <strong>Emails<\/strong> link in the main menu.<\/li>\n\n\n\n<li>You will then see your email subscriptions listed, click the <strong>Manage Email Accounts<\/strong> button.<br><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"196\" class=\"wp-image-99558\" style=\"width: 750px;\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-manage.png\" alt=\"Managing Email Subscriptions\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-manage.png 1016w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-manage-300x78.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-manage-768x200.png 768w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><br><br>You will then be redirected to the email management tool powered by cPanel.<br><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"312\" class=\"wp-image-99557\" style=\"width: 750px;\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-cpanel.png\" alt=\"Platform i cPanel Interface\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-cpanel.png 1301w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-cpanel-300x125.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-cpanel-1024x427.png 1024w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-cpanel-768x320.png 768w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/li>\n<\/ol>\n\n\n\n<p>Now that you know how to access the cPanel email management tool, you can <a href=\"\/support\/email\/how-to-find-email-settings\/\">view your email settings <\/a>and setup a client such as <a href=\"\/support\/email\/outlook\/how-to-set-up-outlook-2016\/\">Outlook<\/a>, <a href=\"\/support\/email\/mac-mail-mavericks-os\/\">Mac Mail<\/a>, <a href=\"\/support\/email\/setting-up-windows-live-mail\/\">Windows Live Mail<\/a>, or <a href=\"\/support\/email\/creating-an-email-account-in-thunderbird\/\">Thunderbird<\/a>. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"webmail\">Check\/Send Email With Webmail<\/h3>\n\n\n\n<p>An easy way to check or send email is to use the Webmail option. Since it is browser-based you can access it from any browser without having to setup any apps.<\/p>\n\n\n\n<ol class=\"article_list wp-block-list\">\n<li><a href=\"#access\">Access the Email Management Tool<\/a>.<\/li>\n\n\n\n<li>Click the <strong>Email Accounts<\/strong> link in the <em>Email<\/em> section. You will then see all of your email accounts listed.<br><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"370\" class=\"wp-image-99562\" style=\"width: 750px;\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-accounts.png\" alt=\"Access Email Account from Platform i\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-accounts.png 771w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-accounts-300x148.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-accounts-768x379.png 768w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/li>\n\n\n\n<li>Click the<strong> Check Email<\/strong> button next to the one you want to access.<br><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"259\" class=\"wp-image-99561\" style=\"width: 750px;\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-check-email.png\" alt=\"Checking an Email Account\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-check-email.png 1348w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-check-email-300x104.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-check-email-1024x354.png 1024w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-check-email-768x265.png 768w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/li>\n\n\n\n<li>You can then click the webmail app you want to use for email, options are <strong>roundcube<\/strong> and <strong>horde<\/strong>.<br><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"413\" class=\"wp-image-99560\" style=\"width: 750px;\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-webmail-client.png\" alt=\"Selecting a Webmail Client\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-webmail-client.png 901w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-webmail-client-300x165.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-webmail-client-768x423.png 768w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><br><br>You will then be able to view your <strong>Inbox<\/strong>, or <strong>Compose<\/strong> a new message to send.<br><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"334\" class=\"wp-image-99559\" style=\"width: 750px;\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-webmail-roundcube.png\" alt=\"View of Roundcube Webmail\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-webmail-roundcube.png 929w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-webmail-roundcube-300x134.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-webmail-roundcube-768x342.png 768w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/li>\n<\/ol>\n\n\n\n<div class=\"alert alert-primary\" role=\"alert\"><strong>Note:<\/strong> Check out our section on <strong><a href=\"\/support\/email\/\">Setting up and Troubleshooting Your Email<\/a><\/strong> for more helpful tutorials.<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"usage\">Change Email Account Usage Limit<\/h2>\n\n\n\n<p>If you need to create more email accounts you can increase the limit at any time with the following steps.<\/p>\n\n\n\n<ol class=\"article_list wp-block-list\">\n<li>Click the <strong>Emails<\/strong> link in the main menu of<a href=\"https:\/\/central.inmotionhosting.com\/login\"> Platform i<\/a>.<\/li>\n\n\n\n<li>You will then see your email subscriptions listed, click <strong>change limit <\/strong>under the one you want to add an account to.<br><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"195\" class=\"wp-image-99565\" style=\"width: 750px;\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-change-limit.png\" alt=\"Changing Email Subscription Limit With Platform i\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-change-limit.png 1009w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-change-limit-300x78.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-change-limit-768x199.png 768w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/li>\n\n\n\n<li>Click the <strong>plus<\/strong> + button to increase the limit to the amount you need.<br><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"268\" class=\"wp-image-99564\" style=\"width: 750px;\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-increase-limit.png\" alt=\"Increasing Email Subscription Limit\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-increase-limit.png 813w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-increase-limit-300x107.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-increase-limit-768x275.png 768w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/li>\n\n\n\n<li>Click the <strong>Change<\/strong> button. You are finished when you see a \u201c<em>Success!<\/em>\u201d message.<\/li>\n\n\n\n<li>You can now <a href=\"#create\">create the new email accounts<\/a> as needed.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"status\">Check\/Fix Email DNS Status<\/h2>\n\n\n\n<p>This tool ensures your DNS is setup in a way that increases the chances of your outgoing email being delivered successfully to recipient inboxes.<\/p>\n\n\n\n<ol class=\"article_list wp-block-list\">\n<li>Click the <strong>Emails<\/strong> link in the main menu of<a href=\"https:\/\/central.inmotionhosting.com\/login\"> Platform i<\/a>.<\/li>\n\n\n\n<li>You will then see your email subscriptions listed. Next to the<em> Email DNS Status<\/em> option click the<strong> run check<\/strong> link.<br><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"192\" class=\"wp-image-99568\" style=\"width: 750px;\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-run-check.png\" alt=\"Running a DNS Check\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-run-check.png 1007w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-run-check-300x77.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-run-check-768x197.png 768w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/li>\n\n\n\n<li>You will then see the results of your <em>DNS Status <\/em>check and any issues will be listed. Click the<strong> Fix Issues<\/strong> button to repair any problems. <br><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"312\" class=\"wp-image-99567\" style=\"width: 750px;\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-fix-issues.png\" alt=\"Fixing Email DNS Issues\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-fix-issues.png 974w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-fix-issues-300x125.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-fix-issues-768x319.png 768w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><br><br>You are finished when you see a message stating \u201c<em>Issues fixed! Note that it can take a few hours for the DNS changes to propagate.<\/em>\u201c<br><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"299\" class=\"wp-image-99566\" style=\"width: 750px;\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-issues-fixed.png\" alt=\"DNS Issues Fixed\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-issues-fixed.png 995w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-issues-fixed-300x120.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2022\/08\/email-subscriptions-issues-fixed-768x306.png 768w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/li>\n<\/ol>\n\n\n\n<p>Congratulations, now you know how to use email with Platform i! Check out our<a href=\"https:\/\/www.inmotionhosting.com\/support\/product-guides\/wordpress-hosting\/central\/\"> Platform i section<\/a> for more helpful tutorials.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>After purchasing and configuring email with Platform i, you will gain access to the email management tool powered by cPanel. From there you can check\/send email and perform other email-related tasks such as setting up forwarders, autoresponders, or spam filters. In this guide, we&#8217;ll show you how to use the email service with Platform i.<a class=\"moretag\" href=\"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/emails\/use-email\/\"> Read More ><\/a><\/p>\n","protected":false},"author":57020,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4542],"tags":[4604],"class_list":["post-99249","post","type-post","status-publish","format-standard","hentry","category-emails","tag-central-product-guide"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Use Email with Platform InMotion | InMotion Hosting<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inmotionhosting.com\/support\/product-guides\/central\/emails\/use-email\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Use Email with Platform InMotion | InMotion Hosting\" \/>\n<meta property=\"og:description\" content=\"After purchasing and configuring email with Platform i, you will gain access to the email management tool powered by cPanel. From there you can check\/send email and perform other email-related tasks such as setting up forwarders, autoresponders, or spam filters. In this guide, we&#8217;ll show you how to use the email service with Platform i. 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