{"id":900455,"date":"2026-09-15T01:56:47","date_gmt":"2026-09-15T05:56:47","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/?p=900455"},"modified":"2026-09-15T01:56:47","modified_gmt":"2026-09-15T05:56:47","slug":"manage-team-cpanel-users","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/edu\/cpanel\/manage-team-cpanel-users\/","title":{"rendered":"How to Add cPanel Users with Manage Team"},"content":{"rendered":"<p class=\"wp-block-paragraph\">You need a developer, virtual assistant, or contractor to work inside your cPanel account, but you do not want to hand over your main password. cPanel Manage Team solves this: it creates a separate login, called a team user, that works inside your account with only the access you choose. By the end of this guide you will have a new team user logged in to cPanel under their own username. Their role will limit exactly what they can touch.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Which Plans Include cPanel Manage Team<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">cPanel Manage Team ships on every InMotion Hosting Shared Hosting plan. On VPS Hosting, it is available with a Premier tier cPanel license (100 accounts or more) on a server running cPanel version 130 or later. Dedicated Server plans can also use it as long as the server runs cPanel version 130 or later.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the <strong>Manage Team<\/strong> icon does not appear under <strong>Preferences<\/strong> in your cPanel account, your license tier or cPanel version does not support the feature yet. Reseller sub-accounts and other plan types should contact InMotion Hosting Support to confirm availability before assuming the feature is missing.<\/p>\n\n\n\n<p class=\"alert alert-info wp-block-paragraph\"><strong>Note:<\/strong> InMotion Hosting enables Manage Team on every Shared Hosting server. On a VPS or Dedicated Server with a Premier license, you control it yourself in WebHost Manager (WHM): if Manage Team is missing from cPanel, open <strong>WHM \u00bb Home \u00bb Packages \u00bb Feature Manager<\/strong> and enable it in the feature list assigned to the account. cPanel makes the feature available only with Premier, Autoscale, and development licenses, so it cannot be enabled on lower license tiers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What a Team User Can Do<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A team owner is your cPanel account. A team user is a separate login that lives inside that account. Team users without a role can log in, change their own password and contact information, and use whatever services you enable for them. There is no limit on how many role-less team users you create.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Team users with a role get access to specific groups of cPanel interfaces. By default you can assign a role to seven team users, and a server administrator can set that maximum lower. A suspended team user who holds a role still counts against the maximum, but a deleted team user does not. cPanel offers four roles. The exact interfaces each one opens depend on the features enabled for your plan, so a few items below may not appear on every InMotion Hosting account:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Administrator:<\/strong> every privilege the other three roles have, and access to every cPanel interface except Calendars and Contacts Configuration, Calendars and Contacts Sharing, Calendars and Contacts Management, User Manager, and Manage Team itself.<\/li>\n\n\n\n<li><strong>Database:<\/strong> Backup, Backup Wizard, phpMyAdmin, Manage My Databases, Database Wizard, Remote Database Access, PHP PEAR Packages, MultiPHP Manager, and MultiPHP INI Editor.<\/li>\n\n\n\n<li><strong>Email:<\/strong> every Email interface except Global Email Filters and Email Filters, plus Zone Editor, but no access to phpMyAdmin.<\/li>\n\n\n\n<li><strong>Web:<\/strong> Backup, Backup Wizard, WP Toolkit, Sitejet Builder, Redirects, Dynamic DNS, Bandwidth, Raw Access, Awstats, Analog Stats, Webalizer, PHP PEAR Packages, MultiPHP Manager, and MultiPHP INI Editor, but no access to phpMyAdmin.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">A team user can hold more than one role at the same time. Beyond roles, you decide separately whether each team user gets Email or File Transfer Protocol (FTP) access, plus Web Disk on servers that offer it. A developer can hold the Web role, for example, and still need FTP turned on before they can move files.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Create a Team User in cPanel<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Creating a team user takes a few minutes. Have the new user\u2019s email address ready; cPanel uses it to send their activation message.<\/p>\n\n\n\n<ol class=\"wp-block-list article_list\">\n<li>Log in to cPanel. See <a href=\"\/support\/edu\/cpanel\/how-to-log-into-cpanel\/\">How to Log into cPanel<\/a> if you need help.<\/li>\n\n\n\n<li>In the <strong>Preferences<\/strong> section, click <strong>Manage Team<\/strong>. You can also type \u201cManage Team\u201d into the search box at the top of the screen, or click <strong>Manage Team<\/strong> in the left sidebar.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"890\" height=\"320\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2026\/09\/cpanel-preferences-manage-team.png\" class=\"optimized-lcp-image\" alt=\"Preferences section in cPanel Home with the Manage Team icon\" loading=\"eager\" fetchpriority=\"high\" sizes=\"(max-width: 768px) 100vw, 768px\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2026\/09\/cpanel-preferences-manage-team.png 890w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2026\/09\/cpanel-preferences-manage-team-300x108.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2026\/09\/cpanel-preferences-manage-team-768x276.png 768w\"><\/figure>\n\n\n\n<ol start=\"3\" class=\"wp-block-list article_list\">\n<li>Click <strong>Create Team User<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"460\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2026\/09\/cpanel-manage-team-list.png\" alt=\"Manage Team page in cPanel showing the role counter, View Audit Log link, and Create Team User button above the team list\" class=\"wp-image-900453\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2026\/09\/cpanel-manage-team-list.png 1200w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2026\/09\/cpanel-manage-team-list-300x115.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2026\/09\/cpanel-manage-team-list-1024x393.png 1024w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2026\/09\/cpanel-manage-team-list-768x294.png 768w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure>\n\n\n\n<ol start=\"4\" class=\"wp-block-list article_list\">\n<li>Enter a <strong>Username<\/strong>. The username is always followed by your cPanel account\u2019s primary domain, so the finished login reads <code>&lt;username&gt;@&lt;primary-domain&gt;<\/code>.<\/li>\n\n\n\n<li>In the Password section, choose <strong>The user will set the account password<\/strong> to email the new team user a link to set their own password, or choose <strong>Set the user\u2019s password<\/strong> to set it yourself.<\/li>\n\n\n\n<li>Enter a <strong>Contact Email<\/strong> for the team user.<\/li>\n\n\n\n<li>Open the <strong>Roles<\/strong> menu and select any roles this person needs. Skip this if the team user only needs basic access to enabled services.<\/li>\n\n\n\n<li>Select the checkbox labeled <strong>I have read and understood the security risk warning.<\/strong> This step is required when you assign a role.<\/li>\n\n\n\n<li>Optionally add a note of up to 100 characters describing who this user is or why they have access.<\/li>\n\n\n\n<li>Expand <strong>Services<\/strong> and turn on <strong>Email<\/strong> or <strong>FTP<\/strong> as needed, then set each one\u2019s quota or home directory. Web Disk also appears here on servers that offer it.<\/li>\n\n\n\n<li>Optionally expand <strong>Security Settings<\/strong> and set an <strong>Expire On<\/strong> date and an <strong>Expire Reason<\/strong>. cPanel suspends the team user on that date.<\/li>\n\n\n\n<li>Click <strong>Create<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"890\" height=\"820\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2026\/09\/cpanel-create-team-user-form.png\" alt=\"Create a Team User form in cPanel with Username, Password, Contact Email, Roles, Notes, Services, and Security Settings\" class=\"wp-image-900454\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2026\/09\/cpanel-create-team-user-form.png 890w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2026\/09\/cpanel-create-team-user-form-300x276.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2026\/09\/cpanel-create-team-user-form-768x708.png 768w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure>\n\n\n\n<p class=\"alert alert-success wp-block-paragraph\"><strong>Tip:<\/strong> Set an expiration date for any contractor whose work has a known end date. cPanel suspends the account automatically instead of relying on you to remember to remove access later.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">cPanel emails the new team user an activation message as soon as you click Create. Their login is ready as soon as they open that message and, if you chose that option, set their password.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How Team Users Log In<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A team user signs in to cPanel with their own credentials, not yours. Their username is always the name you assigned followed by your account\u2019s primary domain, in the <code>&lt;username&gt;@&lt;primary-domain&gt;<\/code> format. cPanel then shows them only the interfaces their roles and enabled services allow.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Team users cannot use Secure File Transfer Protocol (SFTP); cPanel gives them only the standard FTP service you enable for their account. Team users also cannot use email services or edit Domain Name System (DNS) records for temporary domains, no matter which roles they hold. Replacing the temporary domain with a registered domain lifts that restriction.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Edit, Suspend, or Delete a Team User<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Every team user you create appears in a table on the Manage Team page, with columns for Username, Roles, Last Login Date, Services, and Actions. A counter above the table shows how many of the seven role slots are in use, and the <strong>View Audit Log<\/strong> link shows a history of team user activity. From the Actions column you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click <strong>Edit User<\/strong> to change the password settings, roles, or services, then click <strong>Save<\/strong>. Changing the expiration date uses its own <strong>Set Expire Date<\/strong> button, which can also notify the team user by email.<\/li>\n\n\n\n<li>Click <strong>Suspend<\/strong> to block a team user from logging in without deleting the account, or <strong>Unsuspend<\/strong> to restore access. A suspended team user cannot reach anything in cPanel, and their password cannot be changed while they are suspended.<\/li>\n\n\n\n<li>Click <strong>Delete<\/strong>, then confirm in the window that appears, to remove a team user permanently. This action cannot be undone.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">cPanel also creates a virtual MySQL user account for each team user, named in the <code>team-owner_team-user<\/code> format. If team owner <code>jane<\/code> creates team user <code>john<\/code>, the MySQL user is <code>jane_john<\/code>. That account follows the team user\u2019s status: deleting, suspending, or reinstating the team user does the same to the MySQL user, so you do not have to track it separately.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Troubleshooting<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Manage Team does not appear under Preferences<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Your plan\u2019s cPanel license tier or cPanel version does not support Manage Team, or the feature is switched off in the account\u2019s feature list. Check your plan and cPanel version against the requirements described earlier in this guide, then contact InMotion Hosting Support if you believe your account qualifies.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The Roles menu will not let you save a role<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Assigning a role requires the checkbox labeled <strong>I have read and understood the security risk warning.<\/strong> Select it, choose the role again, and click <strong>Create<\/strong> or <strong>Save<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">A team user cannot log in<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Open the Manage Team page and look for the Suspended warning next to the team user\u2019s name in the Username column. If it is there, click <strong>Unsuspend<\/strong> in the Actions column to restore access. If the account is active, confirm the team user is entering their full username in the <code>&lt;username&gt;@&lt;primary-domain&gt;<\/code> format.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Security Tips<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Grant the fewest roles and services a team user needs to do their job. A developer who only touches files and databases does not need the Email role.<\/li>\n\n\n\n<li>Plain FTP sends usernames, passwords, and file data across the network without encryption unless the client connects with FTPS. Only enable it for a team user who genuinely needs direct file access, ask them to use FTPS, and turn it off, or delete the team user, as soon as that work is done.<\/li>\n\n\n\n<li>Suspend or delete a team user as soon as their work ends, rather than leaving an unused login active.<\/li>\n\n\n\n<li>Never share your Account Management Panel (AMP) login at <a href=\"https:\/\/secure1.inmotionhosting.com\/amp\">https:\/\/secure1.inmotionhosting.com\/amp<\/a> with a team user. A team user account exists only inside your cPanel account, so keep billing and hosting account management in AMP to yourself.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">cPanel Manage Team means you no longer have to hand out your main password to bring a developer or teammate onto your hosting account. Create a team user, assign only the role and services they need, and revoke access the moment the work is done. If you are setting up a developer for the first time, read <a href=\"\/support\/website\/website-design\/developer-access\/\">Giving Your Developer Access to Your Account<\/a> next. It offers a broader look at what to share and what to withhold.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You need a developer, virtual assistant, or contractor to work inside your cPanel account, but you do not want to hand over your main password. cPanel Manage Team solves this: it creates a separate login, called a team user, that works inside your account with only the access you choose. By the end of this<a class=\"moretag\" href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/cpanel\/manage-team-cpanel-users\/\"> Read More ><\/a><\/p>\n","protected":false},"author":57032,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_ayudawp_aiss_exclude":false,"_ayudawp_aiss_exclude_summary":false,"_ayudawp_aiss_summary":"You need a developer, virtual assistant, or contractor to work inside your cPanel account, but you do not want to hand over your main password. cPanel Manage Team solves this: it creates a separate login, called a team user, that works inside your account with only the access you choose. Which Plans Include cPanel Manage Team. cPanel Manage Team ships on every InMotion Hosting Shared Hosting plan. A suspended team user who holds a role still counts against the maximum, but a deleted team user does not. cPanel offers four roles.","_ayudawp_aiss_summary_provider":"extractive","_ayudawp_aiss_summary_hash":"bdbc6d250c009459e4a23263a73c70305de0056e","_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[51],"tags":[],"class_list":["post-900455","post","type-post","status-publish","format-standard","hentry","category-cpanel"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>cPanel Manage Team: How to Add cPanel Users<\/title>\n<meta name=\"description\" content=\"Use cPanel Manage Team to add cPanel users with limited roles instead of sharing your main login password.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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