{"id":89828,"date":"2021-10-11T17:18:59","date_gmt":"2021-10-11T21:18:59","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/?p=89828"},"modified":"2021-10-11T17:19:00","modified_gmt":"2021-10-11T21:19:00","slug":"matomo-rocketchat","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/edu\/software\/matomo-rocketchat\/","title":{"rendered":"Matomo Rocket.Chat Integration"},"content":{"rendered":"<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"538\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/rockechat-matomo-integration-1024x538.jpg\" alt=\"Matomo Rocket.Chat Integration - Web App Analytics\" class=\"wp-image-89825\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/rockechat-matomo-integration-1024x538.jpg 1024w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/rockechat-matomo-integration-300x158.jpg 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/rockechat-matomo-integration-768x403.jpg 768w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/rockechat-matomo-integration.jpg 1200w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure>\n\n\n\n<p><a href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/software\/install-rocketchat\/\"><strong>Rocket.Chat<\/strong><\/a> has native features for connecting with <a href=\"https:\/\/www.inmotionhosting.com\/support\/website\/analytics\/install-matomo-analytics\/\">Matomo Analytics<\/a> (formerly Piwik). This provides metrics to help you better understand how users access your chat system, whether any malicious links are being shared internally, and more. Read on to learn more about the Matomo Rocket.Chat integration.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"#integration\">How to Configure the Matomo Rocket.Chat Integration<\/a><ul><li><a href=\"#test\">Test Your Rocket.Chat Matomo Configuration<\/a><\/li><\/ul><\/li><li><a href=\"#troubleshoot\">How to Troubleshoot Rocket.Chat Matomo Integration Issues<\/a><ul><li><a href=\"#dnt\">Modify Do Not Track (DNT) Browser Settings<\/a><\/li><li><a href=\"#csp\">Disable Rocket.Chat Content-Security-Policy<\/a><\/li><\/ul><\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"integration\">How to Configure the Matomo Rocket.Chat Integration<\/h2>\n\n\n\n<ol class=\"article_list wp-block-list\"><li>Log into your Rocket.Chat instance. Ensure that the user you login as has Rocket.Chat admin privileges.<\/li><li>Select the user icon in the upper-left corner, then \u201cAdministration.\u201d<\/li><li>On the left, scroll down and select \u201cAnalytics.\u201d<\/li><li>Select \u201cFeatures Enabled\u201d on the right.\u00a0<\/li><li>Here you can toggle whether to track custom events related to actions a user does in messages, on a channel or group (create, leave, delete), and within user settings (password resets, profile picture changes, etc.).<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"774\" height=\"560\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/rocketchat-analytics-features-enabled.png\" alt=\"Rocket.Chat analytics features enabled\" class=\"wp-image-89819\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/rocketchat-analytics-features-enabled.png 774w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/rocketchat-analytics-features-enabled-300x217.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/rocketchat-analytics-features-enabled-768x556.png 768w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure><\/li><li>Under the \u201cFeatures Enabled\u201d section, select \u201cPiwik\u201d (the former name of Matomo Analytics).<\/li><li>Select the \u201cEnabled\u201d toggle switch to configure Matomo Rocket.Chat options. The color will update to blue.<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"643\" height=\"993\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/rocketchat-matomo-settings.png\" alt=\"Matomo Rocket.Chat integration settings\" class=\"wp-image-89820\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/rocketchat-matomo-settings.png 643w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/rocketchat-matomo-settings-194x300.png 194w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure><\/li><li>Add your Matomo Analytics instance URL with the trailing \u201c\/\u201d at the end.<\/li><li>Log into your Matomo app.<\/li><li>Select \u201cAll Websites\u201d on the top-right corner.<\/li><li>Select \u201cAdd a new website.\u201d<\/li><li>Follow the setup instructions. The only settings you need to configure for now are \u201cURLs\u201d and \u201cTime zone.\u201d Select \u201cSave\u201d at the bottom once done.<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"371\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/matomo-rocketchat-measurable-1024x371.png\" alt=\"Example Rocket.Chat Measurable\" class=\"wp-image-89824\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/matomo-rocketchat-measurable-1024x371.png 1024w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/matomo-rocketchat-measurable-300x109.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/matomo-rocketchat-measurable-768x279.png 768w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/matomo-rocketchat-measurable-1536x557.png 1536w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/matomo-rocketchat-measurable.png 1558w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure><\/li><li>Once forwarded to the \u201cManage Measurables\u201d page, you\u2019ll see a Matomo site \u201cID\u201d number under the website name. Type the ID number for Rocket.Chat in your Rocket.Chat web app under \u201cClient ID.\u201d <figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"328\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/matomo-rocketchat-measurable-info-1024x328.png\" alt=\"Matomo Measurables page with client ID\" class=\"wp-image-89823\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/matomo-rocketchat-measurable-info-1024x328.png 1024w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/matomo-rocketchat-measurable-info-300x96.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/matomo-rocketchat-measurable-info-768x246.png 768w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/matomo-rocketchat-measurable-info-1536x492.png 1536w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/matomo-rocketchat-measurable-info.png 1578w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure><br>Keep Matomo open.<\/li><li>If you have multiple Matomo instances you\u2019d like to integrate, enter them in the \u201cAdditional Piwik Sites\u201d text box.<\/li><li>Enable \u201cPrepend Domain\u201d to use the full URL within Matomo analytics.<\/li><li>Enable \u201cAll Subdomains\u201d to track subdomains under your Rocket.Chat instance.<\/li><li>In the \u201cHide Outgoing Links\u201d section, add any internal URLs you don\u2019t want to track.<\/li><li>Select \u201cSave changes\u201d at the top-right corner.<\/li><\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"test\">Test Your Rocket.Chat Matomo Configuration<\/h3>\n\n\n\n<p>Browse a few pages within Rocket.Chat. Share some hyperlinks in the chatroom and open them. In Matomo, select \u201cDashboard\u201d at the top. You should see some analytics for visitors and page URLs.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"402\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/matomo-rocketchat-analytics-1024x402.png\" alt=\"Matomo dashboard with analytics\" class=\"wp-image-89818\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/matomo-rocketchat-analytics-1024x402.png 1024w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/matomo-rocketchat-analytics-300x118.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/matomo-rocketchat-analytics-768x301.png 768w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/matomo-rocketchat-analytics-1536x602.png 1536w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/matomo-rocketchat-analytics.png 1920w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"troubleshoot\">How to Troubleshoot Rocket.Chat Matomo Integration Issues<\/h2>\n\n\n\n<p>Troubleshooting web analytics can be frustrating. Here are some tips to help you troubleshoot Matomo Rocket.Chat metrics.<\/p>\n\n\n\n<p>First, ensure your Matomo dashboard is set to <strong>today\u2019s calendar date<\/strong> at the top.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"516\" height=\"431\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/matomo-calendar-date.png\" alt=\"Matomo calendar selection\" class=\"wp-image-89822\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/matomo-calendar-date.png 516w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/matomo-calendar-date-300x251.png 300w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"dnt\">Modify Do Not Track (DNT) Browser Settings<\/h3>\n\n\n\n<p>Check if your browser sends <strong>Do Not Track (DNT)<\/strong>.<strong> <\/strong>Matomo respects this browser setting by default. If it is enabled in your browser, disable it, refresh your chatroom, and navigate some more pages. Recheck Matomo.\u00a0<\/p>\n\n\n\n<p>You can also disable Matomo from respecting DNT from Administration &gt; Privacy &gt; Users opt-out. We don\u2019t recommend this for respect of General Data Protection Regulation (GDPR) compliance and user privacy in general.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"274\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/matomo-support-dnt-1024x274.png\" alt=\"Matomo Support Do Not Track preference\" class=\"wp-image-89817\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/matomo-support-dnt-1024x274.png 1024w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/matomo-support-dnt-300x80.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/matomo-support-dnt-768x206.png 768w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/matomo-support-dnt-1536x411.png 1536w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/matomo-support-dnt.png 1572w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"csp\">Disable Rocket.Chat Content-Security-Policy<\/h3>\n\n\n\n<p>On your local machine, check to see if something is blocking your Matomo JavaScript URL with the <strong>Developer Tools console tab<\/strong>. It may be blocked by the chat application\u2019s Content Security Policy (CSP) header.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"57\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/firefox-console-matomo-blocked-csp-1024x57.png\" alt=\"Firefox Content Security Policy error from Rocket.Chat\" class=\"wp-image-89821\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/firefox-console-matomo-blocked-csp-1024x57.png 1024w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/firefox-console-matomo-blocked-csp-300x17.png 300w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/firefox-console-matomo-blocked-csp-768x43.png 768w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/firefox-console-matomo-blocked-csp-1536x86.png 1536w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2021\/10\/firefox-console-matomo-blocked-csp.png 1919w\" sizes=\"auto, (min-width: 1360px) 876px, (min-width: 960px) calc(61.58vw + 51px), calc(100vw - 80px)\" \/><figcaption>Matomo JavaScript URL blocked by Content-Security-Policy (CSP).<\/figcaption><\/figure>\n\n\n\n<p>As of version 4.0.0, the easiest solution is to disable the application\u2019s Content-Security-Policy (CSP). From the administration page, select \u201cGeneral\u201d and disable the \u201cEnable Content-Security-Policy\u201d feature.\u00a0<\/p>\n\n\n\n<p class=\"alert alert-danger\">As this is a valuable security feature, we recommend only disabling this if you truly need the analytics now and have taken additional steps to <a href=\"https:\/\/www.inmotionhosting.com\/support\/product-guides\/cloud-server\/secure-cloud-server-hosting\/\">secure your Linux cloud server<\/a>. Otherwise, you should first contact the Rocket.Chat development team about the best course of action for modifying the CSP to whitelist external scripts.<\/p>\n\n\n\n<p>Contact our 24\/7 Live Support if you encounter additional issues.<\/p>\n\n\n<div class=\"jumbotron\"><p>Experience full control over your server environment and deploy the best operating and management systems that fit your needs with our reliable <a href=\"https:\/\/www.inmotionhosting.com\/cloud-vps\">Cloud VPS Hosting<\/a>!<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Rocket.Chat has native features for connecting with Matomo Analytics (formerly Piwik). This provides metrics to help you better understand how users access your chat system, whether any malicious links are being shared internally, and more. Read on to learn more about the Matomo Rocket.Chat integration. How to Configure the Matomo Rocket.Chat Integration Test Your Rocket.Chat<a class=\"moretag\" href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/software\/matomo-rocketchat\/\"> Read More ><\/a><\/p>\n","protected":false},"author":57014,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4360],"tags":[],"class_list":["post-89828","post","type-post","status-publish","format-standard","hentry","category-software"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Easy Matomo Rocket.Chat Integration | InMotion Hosting<\/title>\n<meta name=\"description\" content=\"Learn how to configure the Matomo Rocket.Chat integration for a complete open-source analytics solution within minutes.\" \/>\n<meta name=\"robots\" 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