{"id":781,"date":"2012-10-26T12:35:14","date_gmt":"2012-10-26T16:35:14","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/2012\/10\/26\/email-error-552\/"},"modified":"2021-08-16T23:31:21","modified_gmt":"2021-08-17T03:31:21","slug":"email-error-552","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/email\/email-error-552\/","title":{"rendered":"Email error 552"},"content":{"rendered":"

A 552 email error<\/strong> is typically ecountered when there is a problem related to an attachement in your email. Either it has exceeded the size limits of the remote server, or the file-type isn’t allowed by the remote server. Some mail servers also seem to use this error code incorrectly when blocking a message due to triggering a filter such as a URL in the message being found in a domain black list.<\/p>\n

You should receive a bounce-back message from the server with a variation of email error 552<\/strong> in the subject, and the body should contain your original message that you attempted to deliver.<\/p>\n

Example of a 552 bounce-back message<\/h2>\n
\n
Return-path: <>
Envelope-to: sender@example.com<\/strong>
Delivery-date: Mon, 22 Oct 2012 11:30:14 -0700
Received: from mailnull by biz24.inmotionhosting.com with local (Exim 4.77)
id 1TQMlS-0005G9-3e
for sender@example.com<\/strong>; Mon, 22 Oct 2012 11:30:14 -0700
X-Failed-Recipients: recipient@RemoteDomain.com<\/strong>
Auto-Submitted: auto-replied
From: Mail Delivery System
To: sender@example.com<\/strong>
Subject: Mail delivery failed: returning message to sender
Message-Id:
Date: Mon, 22 Oct 2012 11:30:14 -0700<\/e1tqmls-0005g9-3e@biz24.inmotionhosting.com><\/mailer-daemon@biz24.inmotionhosting.com><\/div>\n
<\/div>\n
\n
This message was created automatically by mail delivery software.<\/div>\n
<\/div>\n
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:<\/div>\n
<\/div>\n
recipient@RemoteDomain.com<\/strong>
SMTP error from remote mail server after end of data:
host RemoteDomain.com [123.123.123.123]:
552 5.3.4 Message size exceeds fixed maximum message size<\/strong><\/div>\n
<\/div>\n
—— This is a copy of the message, including all the headers. ——
—— The body of the message is 10672605 characters long; only the first
—— 106496 or so are included here.<\/div>\n
<\/div>\n
Return-path: <sender@example.com<\/strong>>
Received: from comcast.net ([123.123.123]:33534 helo=Admin)
by biz24.inmotionhosting.com with esmtpsa (TLSv1:AES128-SHA:128)
(Exim 4.77)
(envelope-from <sender@example.com<\/strong>>)
id 1TQMjz-0004Ug-Sz; Mon, 22 Oct 2012 11:29:42 -0700
From: Sender <sender@example.com<\/strong>>
Subject: Annual report
Date: Mon, 22 Oct 2012 14:29:18 -0400
To: Recipient <recipient@RemoteDomain.com<\/strong>><\/div>\n
<\/div>\n<\/p><\/div>\n<\/p><\/div>\n
\n

Common variations of the 552 email error<\/h2>\n<\/p><\/div>\n