{"id":755,"date":"2011-11-01T15:46:06","date_gmt":"2011-11-01T15:46:06","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/2011\/11\/01\/i-cannot-log-into-webmail\/"},"modified":"2021-08-16T23:50:47","modified_gmt":"2021-08-17T03:50:47","slug":"i-cannot-log-into-webmail","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/email\/i-cannot-log-into-webmail\/","title":{"rendered":"I cannot log into webmail"},"content":{"rendered":"<p>All of our servers offer <a href=\"\/support\/email\/login-to-webmail\/\">webmail access<\/a>. Webmail is a tool you can use to send and receive your email from your browser, and is an alternative to setting up an email client such as <a href=\"\/support\/edu\/wordpress\/setting-up-gravatar\/\">Outlook<\/a> or <a href=\"\/support\/email\/set-up-mac-mail\/\">Mac Mail<\/a> to check your email.<\/p>\n<h2 class=\"alert\">If you cannot log into webmail, be sure of the following:<\/h2>\n<ul>\n<li>You should log into webmail using example.com\/webmail (be sure to replace example.com with your actual domain name). If you are not prompted for a username and password, instead of example.com\/webmail please try webmail.example.com<\/li>\n<li>When prompted for a username and password, please use your full email address all lowercase as the username (and the corresponding email account&#8217;s password as the password). <span style=\"text-decoration: underline;\">Do not use your cpanel username<\/span> as your webmail username.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>All of our servers offer webmail access. Webmail is a tool you can use to send and receive your email from your browser, and is an alternative to setting up an email client such as Outlook or Mac Mail to check your email. If you cannot log into webmail, be sure of the following: You<a class=\"moretag\" href=\"https:\/\/www.inmotionhosting.com\/support\/email\/i-cannot-log-into-webmail\/\"> Read More ><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4],"tags":[],"class_list":["post-755","post","type-post","status-publish","format-standard","hentry","category-email"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>I cannot log into webmail | InMotion Hosting<\/title>\n<meta name=\"description\" content=\"Cannot log into email\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inmotionhosting.com\/support\/email\/i-cannot-log-into-webmail\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I cannot log into webmail | InMotion Hosting\" \/>\n<meta property=\"og:description\" content=\"Cannot log into email\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.inmotionhosting.com\/support\/email\/i-cannot-log-into-webmail\/\" \/>\n<meta property=\"og:site_name\" content=\"InMotion Hosting Support Center\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/inmotionhosting\/\" \/>\n<meta property=\"article:published_time\" content=\"2011-11-01T15:46:06+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-08-17T03:50:47+00:00\" \/>\n<meta name=\"author\" content=\"Brad Markle\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@InMotionHosting\" \/>\n<meta name=\"twitter:site\" content=\"@InMotionHosting\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Brad Markle\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/email\/i-cannot-log-into-webmail\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/email\/i-cannot-log-into-webmail\/\"},\"author\":{\"name\":\"Brad Markle\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#\/schema\/person\/5ae05d1210b0ef63c437ccedce2799bf\"},\"headline\":\"I cannot log into webmail\",\"datePublished\":\"2011-11-01T15:46:06+00:00\",\"dateModified\":\"2021-08-17T03:50:47+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/email\/i-cannot-log-into-webmail\/\"},\"wordCount\":137,\"commentCount\":4,\"publisher\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#organization\"},\"articleSection\":[\"Email\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.inmotionhosting.com\/support\/email\/i-cannot-log-into-webmail\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/email\/i-cannot-log-into-webmail\/\",\"url\":\"https:\/\/www.inmotionhosting.com\/support\/email\/i-cannot-log-into-webmail\/\",\"name\":\"I cannot log into webmail | InMotion Hosting\",\"isPartOf\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#website\"},\"datePublished\":\"2011-11-01T15:46:06+00:00\",\"dateModified\":\"2021-08-17T03:50:47+00:00\",\"description\":\"Cannot log into email\",\"breadcrumb\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/email\/i-cannot-log-into-webmail\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.inmotionhosting.com\/support\/email\/i-cannot-log-into-webmail\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/email\/i-cannot-log-into-webmail\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.inmotionhosting.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"I cannot log into webmail\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#website\",\"url\":\"https:\/\/www.inmotionhosting.com\/support\/\",\"name\":\"InMotion Hosting Support Center\",\"description\":\"Web Hosting Support &amp; 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