{"id":747,"date":"2011-09-23T19:54:38","date_gmt":"2011-09-23T19:54:38","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/support\/2011\/09\/23\/mac-mail-cannot-send-message-using-the-server\/"},"modified":"2021-08-16T23:51:36","modified_gmt":"2021-08-17T03:51:36","slug":"mac-mail-cannot-send-message-using-the-server","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/support\/email\/mac-mail-cannot-send-message-using-the-server\/","title":{"rendered":"Mac Mail &#8211; Cannot Send Message Using the server"},"content":{"rendered":"<table class=\"emailerror\">\n<tbody>\n<tr>\n<td><strong>Email Client:<\/strong><\/td>\n<td>Mac Mail<\/td>\n<\/tr>\n<tr>\n<td><strong>Error Message:<\/strong><\/td>\n<td>Cannot send message using the SMTP server\n<p><a href=\"\/support\/wp-content\/uploads\/2011\/09\/email_outlook2010_mac-ssl-error.jpg\" rel=\"lightbox-0\"><img decoding=\"async\" width=\"507\" height=\"404\" src=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2011\/09\/email_outlook2010_mac-ssl-error.jpg\" class=\"optimized-lcp-image\" alt=\"mac-ssl-error\" loading=\"eager\" fetchpriority=\"high\" sizes=\"(max-width: 768px) 100vw, 768px\" srcset=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2011\/09\/email_outlook2010_mac-ssl-error.jpg 507w, https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2011\/09\/email_outlook2010_mac-ssl-error-300x239.jpg 300w\"><\/a><\/p>\n<div style=\"clear: both;\"><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td><strong>Solution:<\/strong><\/td>\n<td>You will need to update the SMTP server settings \u2013 most likely you\u2019re dealing with a <a href=\"https:\/\/www.inmotionhosting.com\/support\/email\/problems-sending-email-receiving-is-fine\/\">port 25 blocking<\/a> issue. If you are using a SSL on your site you can use the SSL port 465. Make sure the box to use SSL is checked. If not, you can use port 587 and leave the box unchecked.\n<p>The correct ports are below:<\/p>\n<p><strong>Non-SSL outgoing SMTP<\/strong>: 587<\/p>\n<p><strong>SSL enabled outgoing SMTP<\/strong>: 465<\/p><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Email Client: Mac Mail Error Message: Cannot send message using the SMTP server Solution: You will need to update the SMTP server settings \u2013 most likely you\u2019re dealing with a port 25 blocking issue. If you are using a SSL on your site you can use the SSL port 465. Make sure the box to<a class=\"moretag\" href=\"https:\/\/www.inmotionhosting.com\/support\/email\/mac-mail-cannot-send-message-using-the-server\/\"> Read More ><\/a><\/p>\n","protected":false},"author":56983,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4],"tags":[],"class_list":["post-747","post","type-post","status-publish","format-standard","hentry","category-email"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Mac Mail - Cannot Send Message Using the server | InMotion Hosting<\/title>\n<meta name=\"description\" content=\"If you are having trouble sending email from Mac Mail you can learn how to update the SMTP settings to use non-SSL connections.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inmotionhosting.com\/support\/email\/mac-mail-cannot-send-message-using-the-server\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mac Mail - Cannot Send Message Using the server | InMotion Hosting\" \/>\n<meta property=\"og:description\" content=\"If you are having trouble sending email from Mac Mail you can learn how to update the SMTP settings to use non-SSL connections.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.inmotionhosting.com\/support\/email\/mac-mail-cannot-send-message-using-the-server\/\" \/>\n<meta property=\"og:site_name\" content=\"InMotion Hosting Support Center\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/inmotionhosting\/\" \/>\n<meta property=\"article:published_time\" content=\"2011-09-23T19:54:38+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-08-17T03:51:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.inmotionhosting.com\/support\/wp-content\/uploads\/2011\/09\/email_outlook2010_mac-ssl-error.jpg\" \/>\n<meta name=\"author\" content=\"Carrie Smaha\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@carriesmaha\" \/>\n<meta name=\"twitter:site\" content=\"@InMotionHosting\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Carrie Smaha\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/email\/mac-mail-cannot-send-message-using-the-server\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/email\/mac-mail-cannot-send-message-using-the-server\/\"},\"author\":{\"name\":\"Carrie Smaha\",\"@id\":\"https:\/\/www.inmotionhosting.com\/support\/#\/schema\/person\/595948dab2995d347a87076abdae19d8\"},\"headline\":\"Mac Mail &#8211; 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